Travelling On

Karmacat

Actions Update

- started a Pinecone survey about a gadget taking advantage of environmentalism and misusing it in the most cynical way, I got a bit ranty   I'm a bit unbalanced today after hours of Sainsbury's Bank.  However, it threw me out halfway through - I'm left with no record of that 15 minutes I spent in detailed feedback, which is probably just as well in some ways, but not something I want to go through again, so I've ordered £8 in a bank transfer code, and when I've got that, I'll close my account.  Life is too short to put up with this, it already happened (once or twice?  can't remember, but don't really care.  I'm done).

- message from Sainsbo about my marathon posts of Friday. One sentence  passed to the relevant department for actioning.  Poor lambs!

- bought the masks that SL recommended above, plus some steri strips, and a little pot of Vaseline to bring me to free delivery.  Once I know that the masks suit me and my oddly shaped lower jaw, I'll buy another set.  Really pleased with those.

- also splurged on Amazon 99p on a book called Braiding Sweetgrass, with the subtitle of "Indigenous wisdom, scientific knowledge, and the teachings of plants".  Over 7,000 reviews with an 84% 5 star rating, it can't be bad.

- green bin work done - dead raspberry canes, overgrown box hedging, all in the bin, more fallen leaves gathered and put in the shed open to the sky - so many, in fact, that Half Grown Kitten was able to stand on them to sniff my glove 😸 I even picked her up for a minute or so.  Bliss. 

apple_muncher

What! You got a whole sentence...?!?!?!

SuperSecretSquirrel

Glad to hear that it's finally being sorted for you KC. Might well have been a nightmare of a day today, but at least they've confirmed fraud and started resolving. Cloud, lining, silver... I'd definitely never deal with them again in future though!

beanielou

It just goes on & on & on.............

Karmacat

SuperSecretSquirrel said:

Glad to hear that it's finally being sorted for you KC. Might well have been a nightmare of a day today, but at least they've confirmed fraud and started resolving. Cloud, lining, silver... I'd definitely never deal with them again in future though!

Exactly!  They sent a survey for me to fill in - unusually for me, I didn't give the staff 10/10, because some have lied, and some have simply ignored me, but I gave the institution 0/10, and told them I'd never, ever recommend them, which I enjoyed   

I'm hopeful about the survey - they haven't sent one before, I'm hoping it means it really is all done, they've equalised it all in their books, and I'm the innocent party.

Utterly exhausted now, though - I'm really hoping I haven't come down with yet another chronic fatigue relapse.  Off to bed!  Outlander novels!

peb

So pleased that you have got to the end of this fiasco and hope that there's little or no payback.  These organisations have no concept of how much energy/spoons is needed just to make a telephone call.

badmemory

It used to be that you could just make a phone call & get it over with.  Now you have to schedule it into your day & allow an hour & hope you don't just get cut off.  I wonder if they do it deliberately in the hope that you will hang up & go away.

debtfreeoneday

Braiding sweetgrass is on my to read list. You’ll have to let me know what you think. 

Karmacat

peb said:

So pleased that you have got to the end of this fiasco and hope that there's little or no payback.  These organisations have no concept of how much energy/spoons is needed just to make a telephone call.

How lovely to see you peb, and yes, thats absolutely true - they don't understand what it takes to manage to contact them and move things to a resolution.  I'm going to check the accounts late this afternoon, unless I get an emergency text like yesterday, I know money is moving around today, and I don't want to log on in the middle of it all.  As for payback - yeah, my credit reference has been mentioned to me.  I'll work on that in the New Year, I reckon.  Right now, if everything has been sorted, my focus is on compensation.

badmemory said:

It used to be that you could just make a phone call & get it over with.  Now you have to schedule it into your day & allow an hour & hope you don't just get cut off.  I wonder if they do it deliberately in the hope that you will hang up & go away.

In a word, yes, I think they really do sometimes put barriers in your way and hope you'll get fed up.  I had a spread betting firm do that - I could hear them laughing as they swapped the phone around!  And also yes, it's at least an hour.  Because Sainsbo is skimping on numbers of staff, there's a third of the call spent on hold, trying to relax but ready to leap into a verbal description of what the dickens is going on.  My bank, otoh, has a real live human answer in 3 - 4 minutes.

debtfreeoneday said:

Braiding sweetgrass is on my to read list. You’ll have to let me know what you think. 

Oh nice one!  I do tend to acquire more than I read, because its electronic   but I'll make time for this one have you read anything else by that author?

Karmacat

Tired but productive, is how I'd frame today.  Message from my bank, and I was sort of dreading it, but sort of not.  Turned out "not" was accurate, woo hoo - refund of what was taken yesterday, and no charges.  Very happy about that.  Haven't looked at Sainsbo, I can't face that.

Asda order turned up a bit early.  Sad that I had penne GF pasta, not fusilli GF pasta, but worse things happen at sea, I'll live.  The other substitution was great - I'd ordered several packs of sheep/goat cheese, costing about £12.50, and the substitution was back to my normal feta cheese, which is apparently back in stock, and is almost half price compared to that stuff, excellent news.  Cleaned and dried just over half of the shopping, that's also good, I need to stop now.  Hurray for GF pasta.