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  • themadvix
    themadvix Posts: 8,746 Forumite
    Part of the Furniture 1,000 Posts Mortgage-free Glee! Photogenic
    Pretty sure TMV has posted the [eek] emoji since changeover
    Indeed I have....   The link to where Pyxis shared them is here: https://forums.moneysavingexpert.com/discussion/comment/76975005/#Comment_76975005 (go back a page for rotfl). 
    Mortgage free 16/06/2023! £132,500 cleared in 11 years, 3 months and 7 days

    'Now is no time to think of what you do not have. Think of what you can do with what there is.' Ernest Hemingway


  • rtandon27
    rtandon27 Posts: 5,658 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 4 August 2020 at 3:49PM
    Karmacat said:
    ...RT!!! Honestly, some people have no sense, even at the back of beyond you're faced weth that, so sorry to hear it!  Yes, I'd be very interested to know what happened >:)  ...
    Three days later and after a rant to both my sister & mom, finally feel calm enough to retell it! (without any cursing!)
    (So though I can hear Julie Andrews singing in my head to start at the very beginning, I'm going to jump right into the story from mid-day Friday🤣🤣🤣)

    The C-19 swab for the study came with a detailed booklet of instructions including how the courier that picks up your swab is meant to interact upon pick up...
    (paraphrasing the booklet's written instructions)

    *upon arrival courier will knock on door and step back two metres, courier will be wearing appropriate ppe...
    ...courier knocked on door & when I opened it was still standing there declaring 'peek-up serveece' whilst standing on the doorstep, no gloves, no mask...
    I immediately stepped well back into the kitchen (about 3m) at told him in no uncertain terms that he could go and wait at the gate while I retrieved the box from the fridge...
    ...Courier did not budge, he just stood there with the daftest expression on his face - obviously did not understand a word I said.

    *courier should have placed basket on doorstep to collect package ...

    ...no basket to be seen...
    I made broad gestures with my arms telling him to step back two meters and he stood there looking at me declaring 'peek-up serveece' - I raised my voice at told him to step back two metres from the door and I'd leave the package on the step which he could then retrieve when I shut the door. Blank stare, but upon seeing my angry face he did step back.

    *in the absence of basket courier will retrieve box from doorstep once you have shut the door...
    I'm sure you can guess what happened next! - As I went to put it on the front step he pretty much lunged towards me to get it.  I stepped back quickly and slammed the door in his face! (my very proper grandmother would have been so ashamed - lol)

    I was LIVID! -   The courier obviously had not been trained or did not care to follow instructions.  Due to OH's health we have been shielding since the middle of March, so why would we risk his life to participate in a voluntary study?????  Back in April when OH participated in the study the courier that came to pick it up followed every rule & even vocalized what he was doing as he did it!  We reasonably expected the same care to be taken this time round.

    I did a little search using handy g00gle and discovered that a new courier company with particularly poor ratings has recently been awarded the contract to be the exclusive company for the nh$ / imperial college study. GRRRRRR!

    Called up the study help line to place a complaint - short version is that the woman I spoke to didn't give a damn and went so far as to tell me my problem was with the courier company not with them (the company running the study).  I politely and forcefully told her that a company they had hired had breached the written terms I had agreed to so the onus was on the research company & it was up to them to set it straight!  Magically she then logged a complaint to send on to the courier company. GRRRRRR! x2

    Though I know nothing will ever come of my complaint I've learned a couple of lessons...
    1) never volunteer again for anything that involves a stranger coming to my front door...
    2) follow my own advice and stick my head out of a window before opening that door!!!!!

    4 YEARS 10 MONTHS DEBT FREE!!! (24 OCT 2016)
    (With heartfelt thanks to those who have gone before us & their indubitable generosity.)
    ...and now I have a mortgage! (23 AUG 2021)
    New projection - 14 YEARS 10 MONTHS LEFT OF 20 YEARS (reduced by 15 mths)
    Psst...I may have started a diary!
  • Karmacat
    Karmacat Posts: 39,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 4 August 2020 at 3:55PM
    Good grief, RT :( particularly as its a swab, and a volunteer one at that ... that's awful.  As you say, nothing will come of the complaint :( though sometimes, I do it anyway, forcing them to take the time, whether its about bad policies or bad implementation :(
    With *deliveries* what I do now is get outside onto the hardstanding at the front and tell them to put it on the front step, and I'll put it in the house when they've gone.  There's a slight wind effect in my road, that means it blows straight in the front door when I open it, so I keep it closed when people are within my property.  But again, I'm lucky to have the chance to do that, plenty of people don't.
    I don't think I'm going to do much today.  I *didn't* get the blank cards out from their resting space, though I retrieved other craft stuff that was hanging around, so I can probably do that, but I think this is a day off :smiley:  I hope describing your encounter hasn't affected your day!
    2023: the year I get to buy a car
  • rtandon27
    rtandon27 Posts: 5,658 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 4 August 2020 at 5:17PM
    Thanks for the 'over the fence' moan!  It's mighty nice to have that virtual fence 😁😁😁👏👏👏
    4 YEARS 10 MONTHS DEBT FREE!!! (24 OCT 2016)
    (With heartfelt thanks to those who have gone before us & their indubitable generosity.)
    ...and now I have a mortgage! (23 AUG 2021)
    New projection - 14 YEARS 10 MONTHS LEFT OF 20 YEARS (reduced by 15 mths)
    Psst...I may have started a diary!
  • Karmacat
    Karmacat Posts: 39,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    It really, really is **airkisses**
    2023: the year I get to buy a car
  • beanielou
    beanielou Posts: 95,530 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Mortgage-free Glee!
    RT~~That is just dire.
    I am a Forum Ambassador and I support the Forum Team on Mortgage Free Wannabe & Local Money Saving Scotland & Disability Money Matters. If you need any help on those boards, do let me know.Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button , or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.

    Lou~ Debt free Wanabe No 55 DF 03/14.**Credit card debt free 30/06/10~** MFW. Finally mortgage free O2/ 2021****
    "A large income is the best recipe for happiness I ever heard of" Jane Austen in Mansfield Park.

    ***Fall down seven times,stand up eight*** ~~Japanese proverb.
    ***Keep plodding*** Out of debt, out of danger. ***Be the difference.***
    One debt remaining. Home improvement loan.
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