POPLA unsuccessful

AIMINGHIGH123

That’s what I said to them but they just said that’s the agreement.

The only thing I could have done is as soon as I got the PCN is to have contacted the hotel straight away. I got PCN a month after I was there so would have had a month to get the hotel to help.
I didn’t know the hotel owned the land, I only found this out very recently and that most of the time these parking companies are just contracted in.

The hotel sent me a receipt that shows I paid for parking and I have sent a copy to PE. I will see what happens next.

This has been quite stressful but equally I have learnt a lot. Having spoken to a lot of my friends who have had situations like this they told me they just paid the PCN £45 or whatever it is and didn’t know they could contest the tickets.

I can not believe in this day and age that companies like this exist.

The_Deep

Have you complained to your MP?

AIMINGHIGH123

Hi,

Right so I sent PE the parking receipt as proof of payment that I received from the hotel.

They are still refusing to accept this and I have 14 days to pay £100 or further action will be taken against me.

To some up:
I didn!!!8217;t realise PE didn!!!8217;t own the land at the hotel so I didn!!!8217;t get a receipt straight away from the hotel.
Appealed via POPLA however this was rejected and they said I should have seen evidence from PE which I never did and I had checked on my account a couple of times.
I have emailed POPLA 3 times since but they never responded.
I then found out PE doesn!!!8217;t own the car park they just manage it so I contact hotel and they had my car details and date I was there so sent through the receipt of payment that I had made to the front desk in the first place. They couldn!!!8217;t send it to PE as it had been outside of the agreed timeline they had with PE.
I sent the proof of payment to PE as they have sent me a Letter Before Court but they still say I owe £100.

I feel like I am going round in circles at the moment.
If I go to Court surely the letter I have that has the date, my car reg and payment received on it is good evidence?

Thanks

Coupon-mad

I then found out PE doesn't own the car park they just manage it so I contact hotel and they had my car details and date I was there so sent through the receipt of payment that I had made to the front desk in the first place.

PE never own car parks they infest, they are a parasite company with no consumer customers.

I sent the proof of payment to PE as they have sent me a Letter Before Court but they still say I owe £100.

Good, did you email that to:

enforcement@parkingeye.co.uk

If not, then email and bother them, they are the litigation team.

If yes, and the latest refusal came from that team, email them and tell them 'see you in court, you have no legitimate interest excuse, Beavis cannot apply, and I will use the Hotel's evidence in my defence, as well as drawing the court's attention to the fact that ParkingEye were named and shamed just ten days ago in Parliament, as (Hansard words) as part of an industry described as an 'outrageous scam'. The words MPs used included:

''Rip-offs from car park Cowboys must stop''; unfair treatment; signage deliberately confusing to ensure a PCN is issued; ''years of abuse by rogue parking companies''; bloodsuckers; ''the current system of regulation is hopeless, like putting Dracula in charge of the blood-bank''; extortionate fines; rogue operators; ''sense of injustice''; unfair charges and notices; wilfully misleading; signage is a deliberate act to deceive or mislead; ''confusing signs are often deliberate, to trap innocent drivers''; unreasonable; a curse; harassing; operating in a disgusting way; appeals service is no guarantee of a fair hearing; loathed; outrageous scam; dodgy practice; outrageous abuse; unscrupulous practices; ''the British Parking Association is as much use as a multi-storey car park in the Gobi desert''; and finally, by way of unanimous conclusion: ''we need to crack down on these rogue companies. They are an absolute disgrace to this country. Ordinary motorists and ordinary residents should not have to put up with this''.

Tell PE you will now complain to your MP about this 'outrageous scam' (Hansard wording).

If I go to Court surely the letter I have that has the date, my car reg and payment received on it is good evidence?

Yes, it blows their 'legitimate interest' in pursuing a penalty, to smithereens, IMHO. The PE v Beavis case cannot apply where there is no commercial justification behind the penalty.

AIMINGHIGH123

Thanks Coupon.

I cannot believe these companies exist and it has been a real eye opener.
I also read the article about it and found it quite reassuring that they have been shamed in Parliament.
These companies have been around for years how many people have just paid up for genuine mistakes? Thousands, millions.

It was indeed the enforcement team I emailed, so I will email them again.

I will keep you updated.

Thank you

Umkomaas

These companies have been around for years how many people have just paid up for genuine mistakes? Thousands, millions.

The private parking skimdustry as a whole issues over 5 million tickets a year.

AIMINGHIGH123

Ok everyone.

I emailed the enforcement team over a month ago, pretty much said see you in court and I will use the receipt provided by the hotel as my proof of payment.

They emailed back to say my PCN was put on hold so no further charges will be added.
Now 2 weeks later emailed me to say I still owe them £100 and the charge stands.
Do I still respond as it feels like I!!!8217;m back at square 1?

The_Deep

Have you written anything on the hotel's TripAdvisor and Facebook pages? That often brings forth a cancellation.

AIMINGHIGH123

I don!!!8217;t have Facebook but can try the tripadvisor page.

I was told before by the hotel that they are unable to cancel it as it has been so long and will break the agreement the hotel has with PE.

Ralph-y

Well that is their fault! they employed them!

tell them that they are going to pay if they are do not want to be called as a witness should the 'John Wanye of the cowboy industry' (Hansard) continue to court.

Ralph:cool: