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Ella June Designs

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Comments

  • munchpot wrote: »
    But if you click on the sizing options there are standard sizing 6/8/10 etc AND a made to measure option - I think this is where the problem lies

    Yes I absolutely agree hence why I said "may be ok" but it shouldn't be presented as it is. There should be transparency and at the moment there isn't. I can't see anywhere to give your/my sizes (can you?). Therefore as it stands at the moment, it isn't complicit.

    I do hope your daughter finds somewhere else to buy.
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 28 November 2017 at 10:40AM
    Shouldnt “Ella June designs” be paying a professional rather than relying on strangers on the internet
    Those two reviews say you ignored them.
    Out of interest, how did you find this thread so quickly

    More reviews
    https://www.sitejabber.com/reviews/www.ella-june-designs.myshopify.com
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 25 November 2017 at 5:11PM
    Ella June designs

    “2 reviews
    0 helpful votes
    Send Message
    Follow
    “The most dishonest people I've ever dealt with”
    8/23/17
    I very stupidly ordered my bridesmaid dresses from these people. Even after reading negative reviews I went ahead and placed an order because it seemed they has the colour dress I was looking for at a reasonable price.
    They explained that they do not offer refunds (odd) so I went ahead and took the chance and ordered 1 so 3/5 bridesmaid could try it on. The dress arrived 8 WEEKS later (they said it would take 3). They ignored most of my pleading emails asking them to give me a update on the dress. They kept making stupid excuses or would just outright lie.. The girl I was dealing with was Gabriella. After the dress finally arrived she said that if I did order the remaining dresses that she could guarantee they would be shipped on a certain date. Well that date has come and gone and she's now ignoring my emails. I feel so taken advantage of. I told her why I needed the dresses and that I didn't have time to find anything else because the first dress took 8 weeks. Have a look at their Twitter. They do the same thing to everything. They are deceiving scumbags. They were also to give me a 30
    Pound refund for my first order because the bridal discount didn't work then I just ordered one. Emails have been ignored for that too. Please do not make the mistake I did and trust these dishonest people.

    Respond as company
    Was this review helpful”
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 25 November 2017 at 5:11PM
    It appears that your reading this thread now and you’ve ignored a number of your customers who bought from Ella June designs
    Others companies using the same t&c is “am loungewear “
    https://www.amloungewear.co.uk also called “am the label,” owned by a family member.
  • Gleeful
    Gleeful Posts: 1,979 Forumite
    hollydays wrote: »
    Shouldnt you be paying a professional rather than relying on strangers on the internet
    Your comment that you don’t want to be hashing it out all night , smacks of arrogance I’m afraid to say.Or avoidance. Those two reviews say you ignored them.
    Out of interest, how did you find this thread so quickly

    More reviews
    https://www.sitejabber.com/reviews/www.ella-june-designs.myshopify.com

    Probably signed up for something like Radian6 which alerts you whenever your company is mentioned online.
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 27 November 2017 at 7:59PM
    So have you got the site legal today?
    On “ Ella June designs” as your* now removed post* said you would
  • Fosterdog
    Fosterdog Posts: 4,948 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    hollydays wrote: »
    So have you got the site legal today?
    On “ Ella June designs”

    Looking at the site no changes have been made and the terms are still go against consumer laws. I’ll give them the weekend to make good on the promise of getting it done and then will consider contacting their local trading standards on Monday. Obviously not to deal with a case as such but to make them aware that the trading terms are illegal and it’s up to them what them then do with that information.
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 28 November 2017 at 9:42AM
    It looks to me like they probably buy the partly assembled items and it’s possibly some kind of franchise set up.


    Perhaps they’ve been told that if they claim the items are bespoke they can avoid ccrs-edit -seller has explained that measurements are sent by email
    As I was searching another company came into view for some reason-
    VerityAnne

    https://www.verityanne.co.uk
    Also has connections with Worcester .
    The set up down to the photos of the shop labels looks almost identical except
    Ella June uses a lot more photoshopping and airbrushing
    EDIT-owner responded with something about models spots but I was talking about body photoshopping
  • MothballsWallet
    MothballsWallet Posts: 15,895 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 27 November 2017 at 3:29PM
    Also, if you want to keep posting on behalf of your company here, you need to email the Forum Team and get permission - if they grant it, you'll have "Official Company Rep" status.
  • Also, Gabriella, if you want to keep posting on behalf of your company here, you need to email the Forum Team and get permission - if they grant it, you'll have "Official Company Rep" status.

    To be fair, she hasn't set herself up as some others do, I would be happy to see her responses rather than she's deleted into oblivion. There isn't anything in her CP that shows she is who she says, just her posts and they are in response/defensive to posts here.
This discussion has been closed.
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