Ella June Designs

hollydays

Could you put a link to these false claims Ella June designs?
I know they say the best type of defence is attack but you are just constantly repEating falsehoods
I suggest you think that constantly and repeatedly threatening a thread with defamation and libel s going to scare people.. think again.

Your advice is poor and flawed.

Edit- *Ella June designs never did put a link

unholyangel

Many businesses make the mistake of copying T&C's and assuming they're compliant. Its more unusual to have T&C's that are compliant (or nearly compliant) than it is for companies to have T&C's that don't comply. The other problem you have is that generally when a company hires a solicitor to draft their T&C's, its not a consumer rights solicitor, its a solicitor that is used to dealing with commercial agreements where the law/rules are different so they will often include clauses that aren't enforceable or worse, illegal when it comes to consumer contracts.

Did you read the implementing guidance I linked to in my post? As I said it was designed for businesses to help them better understand the regulations. If you're a reasonably intelligent person (and you do seem to be from your posts here) then you should have no problem understanding the majority of it yourself and perhaps only needing guidance on a few finer points.

But I do still have my doubts over them being hand sewn at the prices stated. I don't see how thats possible to do it for that price unless you're paying african/chinese/indian slave labour wages or mass producing garments on a machine production line. Especially if you're having to make a pattern also.

I know you said those prices are so you can compete with chinese sellers but why on earth you would do this if you're selling handmade custom made items and not cheap chinese crap? It would be like starbucks lowering their pricing to try compete with supermarket value brand coffee.

I'd also be looking for another supplier if they were able to discount the material so heavily that you can afford to offer the garments for half price.

hollydays

:money:

unholyangel wrote: »

Many businesses make the mistake of copying T&C's and assuming they're compliant. Its more unusual to have T&C's that are compliant (or nearly compliant) than it is for companies to have T&C's that don't comply. The other problem you have is that generally when a company hires a solicitor to draft their T&C's, its not a consumer rights solicitor, its a solicitor that is used to dealing with commercial agreements where the law/rules are different so they will often include clauses that aren't enforceable or worse, illegal when it comes to consumer contracts.

Did you read the implementing guidance I linked to in my post? As I said it was designed for businesses to help them better understand the regulations. If you're a reasonably intelligent person (and you do seem to be from your posts here) then you should have no problem understanding the majority of it yourself and perhaps only needing guidance on a few finer points.

But I do still have my doubts over them being hand sewn at the prices stated. I don't see how thats possible to do it for that price unless you're paying african/chinese/indian slave labour wages or mass producing garments on a machine production line. Especially if you're having to make a pattern also.

I know you said those prices are so you can compete with chinese sellers but why on earth you would do this if you're selling handmade custom made items and not cheap chinese crap? It would be like starbucks lowering their pricing to try compete with supermarket value brand coffee.

I'd also be looking for another supplier if they were able to discount the material so heavily that you can afford to offer the garments for half price.

As regards to price just to add all their handmade items are made in double thickness fabric too..so that’s double the fabric costs and double the stitching and labour...

hollydays

Someone just told me that a Post was put up,on your Facebook or twitter feed showing a label from the post office saying the delivery had come from outside the U.K. and was potentially damaged.

This was an order placed by a customer with you.
How did you explain that?

Edit- *seller said there was no photo - I later pointed out I had a screen shot .

hollydays

This is my response to a post where Ella june designs says there was no photo

“Yes I’ve seen it there WAS a photo- you responded by asking Royal Mail why your local post office Worcester high street post office had sent this out.Have the screen shots..”

unholyangel

One of your competitors (tbh I only checked the one) also claims to make a dress to your custom measurements by hand within 2.5 hours.

You & I both know there is no way in hell they are hand sewing a dress in 2.5 hours.

That is why bridal dresses tend to cost thousands - because despite only maybe being a few hundred worth of material, it can take weeks to craft - especially if doing it by hand.

And if you use a machine to do your sewing then they're not hand made.

seashore22

unholyangel I agree with most of the comments on here, but I'm not sure about your definition of hand made there and not sure it helps with the real issues with this company. Using a sewing machine is a skilled job and almost no clothing can be made without it, including expensive wedding dresses. A garment made using a needle and thread would cost many, many thousands of pounds. I've just watched a film about a Dior dress being made and they definitely use sewing machines. Sorry to be so pedantic, but it's a bit of a bugbear of mine.

Having said all that I had a far more customer friendly and legal set of terms when I was running my tiny hand craft business a few years ago. I even included my home address because that's the only geographical address I had. Companies who try to wriggle out of their legal responsibilities should be tackled and I would encourage any buyer to check the info on the website before buying. I don't buy from companies that have just a email contact page and I need to see an address and a phone number before I part with my money . Legal terms and conditions are another must.

Another bugbear is makers getting a decent wage for the job they do and I would be very surprised if a UK sewer could get a proper wage when a garment is being sold for these prices. That would be a big concern of mine, possibly more that whether my consumer rights were being ignored.

hollydays

It seems possible to buy tubular spandex type fabric and I’ve read on one site that an item was seamless . Seems possible that ready cut pieces of fabric perhaps hemmed, are being ordered from a warehouse and small alterations and small adds on stitched on after.

I find it perplexing that these businesses refer to a studio, and there’s no photos of the workshops but only of a young lady with a pair of scissors in her hands and a tape measure round her neck.
All this talk of ‘design ‘and made to order and patterns seems a little overblown..seems to be most likely a computer aided ordering system and a business that could be run from home.

Fosterdog

I honestly would take up the offer to visit the “studio” if I lived anywhere near Worcester but I doubt anyone on here feels the need to spend their own time and money travelling there just to see the setup, also kind of ridiculous to expect anyone to do that.

Maybe we’ll get lucky and find a local member to go along and check it out.

seashore22

I'm going to be an hour away from there this week, but have better things to do.

Also surprised that they don't make more of their studio. We ordered a table and chairs from a company and they had videos on youtube and photos of the workshop all over the place. I would expect some instagram photos too.

I've just checked their instagram. Fashion shot after fashion shot and absolutely no studio photos. In my experience business don't work like this on instagram. I would expect a lot more behind the scenes stuff.