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Capital One Card Rejected
irwaite
Posts: 155 Forumite
in Credit cards
Just had my Capital One 4% Cashback Card rejected at B&Q and Morrissons (I'm not over my limit and got my PIN right). Got home to phone them but the customer service number is unobtainable and I can't get onto their website!
Is there something sinister happening or am I just being paranoid??
Is there something sinister happening or am I just being paranoid??
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Just had my Capital One 4% Cashback Card rejected at B&Q and Morrissons (I'm not over my limit and got my PIN right). Got home to phone them but the customer service number is unobtainable and I can't get onto their website!
Is there something sinister happening or am I just being paranoid??
Did you activate the card?:)Henry James Born 18/03/2011-11 days late!:)
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I suspect there may be a problem at Capital One just now. I just called to activate my card, managed that ok but tried to speak to an agent to set up a direct debit and was told they are unable to connect me to an operator. The website is down just now too, just an apology page.0
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It might be worth trying again, i have just managed to succesfully log on.
:)Henry James Born 18/03/2011-11 days late!:)
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Same here - just declined at Somerfields (Saturday morning). Mine is the 4% cashback card too. Had quite a few problems with the stupid thing being declined.
I suspect there is a wider problem this morning, as they are not answering the phones at the moment.
Once the 3 months is up, I think I'll be looking around. More trouble than it's worth, when you've no confidence a transaction will go through. :mad:0 -
Spoke to them this morning - they're having techical issues which they hope to resolve later today.
I've used them for 10 year and this is 1st such problem. Two cards rejected in Sainsburys this morning.0 -
should always keep a back up master card if you're using a visa and vice versa0
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Agreed, debit cards to the rescue.....don't think Sainsburys would have grassed us up to Mr Plod (tho' we did buy some porridge).0
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was very embarrassed my card was declined twice in local shop luckily i had my debit card with me. i phoned capital one and after three attempts got through to be informed they had technical difficulties!!!0
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told to try after 2pm and should be able to use card0
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Just had my Capital One card declined at Asda and Morrisons as well.0
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