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capannacce wrote: »
MSE suggests there is a PurePlanet membership fee of £8.50 per fuel per month (£204 a year) in lieu of a standing charge. Why and what is a standing charge? How is it justified? Is it no more than a fee for having the meters in the house? My meters are over 15 years old ! Isn't this just an anachronistic item to screw even more out of the consumer? They all charge it. One supplier recommended to me by Uswitch wants standing charges of £275 a year.
ejv wrote: »
How long would the switch take place?
Can I join now, and request the switch to happen after the end of my contract with current supplier(Sept 30)
Ofgem's rules state that customers must not be charged exit fees if they leave during or after the 'switching window', which is defined as "49 calendar days before a fixed-term contract ends".
You can apply to switch at any point during a fixed-term contract without having to pay exit fees, as long as the switch is actually completed during the switching window.
Al_Ross wrote: »
All suppliers charge a standing charge....
Al_Ross wrote: »
Pure Planet .... the unit rates are charged at wholesale prices.
ClaireLG wrote: »
I am trying to switch energy providers to Pure Planet from Scottish Power. PP said I was live with them on 26th July, but when I have spoken to SP today they said I am still live with them on the National database therefore SP are still my energy providers! I have tried to address this a week ago as I dont want to be charged by SP and also PP. SP have not received my meter readings from PP either. I am finding it very frustrating that I cant speak to anyone other than a robot who gives me generic answers to my questions. SP and PP have both taken direct debits this month........Can someone please get in touch......
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