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First Direct Android app - fingerprint login

sausage_time
sausage_time Posts: 1,907 Senior Ambassador
Tenth Anniversary 1,000 Posts Name Dropper Photogenic
in Budgeting & bank accounts
Just had an update for FD App pushed to my Android phone. Now supports fingerprint login. Nice.

This is on a Samsung S7, Android 7.0 (Nougat).
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Comments

  • byeo
    byeo Posts: 37 Forumite
    Tenth Anniversary 10 Posts Combo Breaker
    iOS 11.1, too.
  • cjmillsnun
    cjmillsnun Posts: 615 Forumite
    They took their time on that one. I’ve had Touch ID (and now Face ID) login on iOS for ages. I would’ve thought it would be easier to implement on Android. Good that they have it though. It saves having to remember the digital secure key password.
    2.88 kWp System, SE Facing, 30 Degree Pitch, 12 x 240W Conergy Panels, Samil Solar River Inverter, Havant, Hampshire. Installed July 2012, acquired by me on purchase of house in August 2017
  • RickJ
    RickJ Posts: 11 Forumite
    Part of the Furniture First Post Combo Breaker
    Good that they're catching up, but very annoying that they are not enabling it on all Android devices that support fingerprint. They're being picky about the specific devices (and it doesn't include my LG G5, which is not exactly ancient).

    Why? All my other banking apps and more support fingerprint authentication, what is fd's problem?
  • Curls2208
    Curls2208 Posts: 216 Forumite
    Ninth Anniversary 100 Posts
    I always find fingerprint on Iphone temperamental anyway. Only 50% of the time does it work, do others find this?
  • badger09
    badger09 Posts: 11,811 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Curls2208 wrote: »
    I always find fingerprint on Iphone temperamental anyway. Only 50% of the time does it work, do others find this?

    I wouldn't say 50%, but it does sometimes not recognise mine. Usually just after I've washed my hands. Perhaps prints require grime or sweat to work:cool:
  • ffacoffipawb
    ffacoffipawb Posts: 3,593 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    cjmillsnun wrote: »
    They took their time on that one. I’ve had Touch ID (and now Face ID) login on iOS for ages. I would’ve thought it would be easier to implement on Android. Good that they have it though. It saves having to remember the digital secure key password.

    The iPhone app supports touch ID but for some reason the iPad version does not (I have iPad Air 2).
  • Tigger2018
    Tigger2018 Posts: 32 Forumite
    Second Anniversary 10 Posts
    Does anyone know if FD removed the fingerprint sign on. Can't find it anywhere
  • BigBlueSky
    BigBlueSky Posts: 732 Forumite
    Seventh Anniversary 500 Posts Name Dropper
    Tigger2018 wrote: »
    Does anyone know if FD removed the fingerprint sign on. Can't find it anywhere

    Same here (on Android). I have the latest version of the app but no sign of the fingerprint sign on.
  • Terry98
    Terry98 Posts: 1,155 Forumite
    Seventh Anniversary 1,000 Posts Combo Breaker
    According to this it is still working https://www1.firstdirect.com/banking/ways-to-bank/mobile-banking-app/#android-fingerprint

    It might be worth giving them a ring if you cannot get it working.
  • colsten
    colsten Posts: 17,596 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    My phone has moved on to using FaceID rather than TouchID. The FD app is working fine right now

    May be try re-installing the app?
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