Post Office* Online Saver account - useless

Repeat3Times

glider3560 wrote: »

All my withdrawals from Marcus have arrived within minutes.

Indeed...literally days faster than Post Office in my experience, though after reading youngretired's recent post, I may be comparing apples and oranges.


The Post Office customer service experience is a deterrent enough for me, however.

NoodleDoodleMan

Tried a few times to open an Online Saver using the Lloyds sort code 77-04-38 for the linked account and it has been rejected each time - with a message to the effect it is invalid.

The sort code is correct - does anybody have any ideas as to why it might not be accepted ?

ctdctd

NoodleDoodleMan wrote: »

Tried a few times to open an Online Saver using the Lloyds sort code 77-04-38 for the linked account and it has been rejected each time - with a message to the effect it is invalid.

The sort code is correct - does anybody have any ideas as to why it might not be accepted ?

An online sort code finder I just tried can't find 77-04-38 either.

NoodleDoodleMan

An online sort code finder I just tried can't find 77-04-38 either.

It's on the linked debit card, and the online banking page, and confirmed by 'phone call to Lloyds.

djpailo

I've found setting up the direct debit (DD) really quite difficult with the website. I click the account, try to set up a regular DD, click next and then nothing seems to happen. It also seems like for a regular DD, you still need to put an expiry date, which is strange. Pretty frustrated with this but oh well, its a free DD (when I do eventually get it sorted).

Anyone else had these issues recently?

Sea_Shell

You have to pick a start date far enough away, or it just keeps bouncing back to the page. Pick one 2 weeks away and you should be ok.

djpailo

Sea_Shell wrote: »

You have to pick a start date far enough away, or it just keeps bouncing back to the page. Pick one 2 weeks away and you should be ok.

Thanks, I've finally managed to set it up. I was picking over a year away. I now set the end date for April 2019. I think the start of the DD was also too soon and that is why it failed. I've now set the first DD for some time next week. I presume even though it set to regular payments, I will need to set it up again in April, but I'll change the date for longer if that occurs.

dcs34

Sea_Shell wrote: »

You have to pick a start date far enough away, or it just keeps bouncing back to the page. Pick one 2 weeks away and you should be ok.

Thank you!!:money:

I recently changed the linked account and needed to setup new direct debits (switching to Tesco from Lloyds since it's interest rate is no better than Marcus and you don't need the DDs to keep the regular saver or lifestyle benefit) and was having a nightmare with it...was going to post here until I read this! Was able to keep pushing the start date back and it eventually went through!

dcs34

Also since I can't find this anywhere amongst the Post Office literature, how are 'weekly' DDs taken? Exactly every 7 days? Each quarter of the month?

eskbanker

dcs34 wrote: »

Also since I can't find this anywhere amongst the Post Office literature, how are 'weekly' DDs taken? Exactly every 7 days? Each quarter of the month?

Surely even with the Post Office's eccentric modus operandi, that 'quarter of a month' definition makes no sense as such periods would obviously not equate to actual weeks (except for 3 months out of every 48).

Every weekly schedule I've ever seen involves a payment being made on a certain day of the week (e.g. every Tuesday) so I can't visualise any other workable definition....