New Fidelity website

topgearfan08

Thank-You for clarifying for me

greenglide

No. These are funds (OEICs or Unit Trusts), the changes, as it states, are for Investment Trusts (ITs) and Exchange Traded Funds (ETFs). These are "real" shares and the handling has always been different.

Deneb

I'm with Cavendish. Just logged in and my account seems to have turned into a facsimile of a pre-school wallchart.

Complete waste of space on a desktop PC, but following the current trend of many other institutions who seem to think their customers are incapable of digesting more than a couple of words on a screen at once

Eco_Miser

Deneb wrote: »

Complete waste of space on a desktop PC, but following the current trend of many other institutions who seem to think their customers are incapable of digesting more than a couple of words on a screen at once

Possibly because their customers' devices are incapable of displaying more than a couple of words on a screen at once - at least if the customers need to interact with the display.

choochootrain

I don't think the redesign is that bad. The transaction history is easier to see now it's all on one page, though I would prefer clickable page numbers instead of this auto-scrolling thing. The new account X-ray analysis page is ugly and you don't seem to be able to select a benchmark, but the downloadable PDF report is the same as it was on the previous website. The website seems a little unfinished but it's sufficient for my purposes and hopefully they will fix the niggles.

pem2

I also find it not too bad, but showing the 'Book cost' is rather confusing for me as many entries are not what I paid, either too much or too little which makes the 'Performance %' totally inaccurate. Also as it doesn't show date/time span when you bought once again 'Performance' to me is meaningless.

Deneb

I was just letting off steam really, but I do get frustrated with websites all being designed only for smartphones and tablets now. It was fine when the site could detect whether I was using a phone or a desktop and present the site accordingly, but now they all seem to want to have a single design that has sunk to the lowest common denominator.

The National Trust is another example. They used to show a great deal of information about a particular NT site on a single page. Now each site is subject of several pages with numerous links to click through to find the same information and little of substance on most of them.

I can't really comment on the new Fidelity site to any extent as its failed to let me back in since my initial visit under the new look. I wasn't expecting to be migrated this weekend though, as the information on the Cavendish website says that where there are transactions in progress that haven't yet settled, the account will be monitored and migrated at a later date, but that's not been the case for me.

A_T

My SIPP has moved over to the new website now. But I still can't see my monthly plan: how much it is and what it's going into.

Also when my tax relief was paid it was invested straight into one of my holdings - I didn't request this and there is no way to control what happens to the cash when it clears.

It's a mess.

tonyod123

I was shocked to discover just how rubbish the redesigned Fidelity website is when I logged in yesterday. I was even more shocked when I found comments on the internet from frustrated users dating back to September! Why are they continuing to rollout this very poorly designed and tested website in the face of massive criticism from customers?

Terry98

I wasn't expecting much but I am pleasantly surprised how good it is.

All transactions in date order is much better especially if you have more than a couple of funds.

I also like the ability to transfer reports direct to a spreadsheet as well as a pdf.

The message and document system is still in the old format but I am sure that will be transferred in the near future.