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What is classified as "emergency" situation for LL/LA to enter?

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Comments

  • cybervic
    cybervic Posts: 598 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Pixie5740 wrote: »
    What outcome are you looking for? Yes the LA was out of order for agreeing to change the inspection to Tuesday and doing it on Monday anyway but what do you want to happen now?

    Tbh, I don't know. The plumber who came has used up all our kitchen roll and left a dirty footprint on carpet. It seem very unfair LA can do what they like and their reply is even more upsetting. I wish there is somewhere I can make a complaint and they will be told off.
  • Pixie5740
    Pixie5740 Posts: 14,515 Forumite
    10,000 Posts Eighth Anniversary Name Dropper Photogenic
    The LA should have a complaints process and if that doesn't work you could escalate the matter with whichever redress scheme the LA is registered with. That's if you want to take things that far.
  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    cybervic wrote: »
    my contract say I can't change the lock without giving them a set of key.
    But they'll probably only find out by trying to get in when they're not meant to. Depends which scenario you're happier with.
  • cybervic
    cybervic Posts: 598 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Pixie5740 wrote: »
    The LA should have a complaints process and if that doesn't work you could escalate the matter with whichever redress scheme the LA is registered with. That's if you want to take things that far.

    Thank you, does escalating complaints to such scheme make any real difference to LA at all? I mean, does LA really care if they were told they are wrong? This particular incident is not an huge issue but it's not the first time they done me over.
  • Norman_Castle
    Norman_Castle Posts: 11,871 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    An overdue gas safety check is not a reason for emergency access. Landlords are responsible for completing the check but competent ones plan ahead and arrange access in good time.
  • aneary
    aneary Posts: 921 Forumite
    I'd be inclined to write to the landlord regarding this.

    It is possible that he/she isn't aware that the LA isn't managing the property properly.
  • Guest101
    Guest101 Posts: 15,764 Forumite
    cybervic wrote: »
    can anyone tele me where I can find information on what classified as Emergency situation which LL/LA can enter property without permission?

    I got a call from LA Friday afternoon telling us Gas Safety Check is expired on Saturday and they will send someone on Monday to get it done. I told them it's not convenient and it will have to be on Tuesday which I can take a day off. LA said ok.

    However, just leant plumber already came on yesterday (Monday), entering the door with agent's key when no one is in. I am very unhappy about it, called LA, they apologies for the inconvenient caused but said it is an emergency and they can enter the flat without permission.

    Is it really an emergency?
    No it's not an emergency.


    Change the lock today and it wont happen in the future.
  • Guest101
    Guest101 Posts: 15,764 Forumite
    Gilead wrote: »
    I'm sure someone else will clarify - but I would expect gas safety checks to be a must to keep LL's building insurance etc valid. Therefore, I would deem it an emergency (of sorts) for them to access property asap to have this undertaken.
    I'll clarify - no it's not an emergency.
  • Guest101
    Guest101 Posts: 15,764 Forumite
    cybervic wrote: »
    my contract say I can't change the lock without giving them a set of key.




    Thanks, I dunno why I didn't see this, I googled it before coming here.



    So? Your contract could say you must wear a pink frock every 3rd Wednesday of the month.


    there is nothing they can realistically do about it except evict, which would be stupid
  • theartfullodger
    theartfullodger Posts: 15,790 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Shame that stack of £50 notes went missing when he was there....
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