Royal mail lost my mobile phone!!!

eits88

How much would it be covered for?

custardy

eits88 wrote: »

How much would it be covered for?

Nothing. It is worth more than the service used.
Lets not beat around the bush. you arent covered.
Its a dead horse that has been fully flogged.

eits88

Yes dead horse. But what did this mean?

Well you would likely find even if it was covered.
A £350 item wouldnt be covered by a £250 service.
Surely if an item (let's pretend it's not a phone for a sec) is worth more than £350 and you have bought insurance that covers up to £250,surely you get the full £250.

societys_child

No, it doesn't work like that.

eits88

Could you describe how it does work?

eits88

Can't be. I am always asked the value and in many cases I have been offered the £250 insurance for items worth well over this amount. I also see nothing to that effect on their website. It also doesn't sound correct - if they lose something I bought for £251, I'm not covered? That really doesn't sound right.

eits88

Well it was your statement I am questioning.... With respect, It makes no sense at all.

theonlywayisup

Royal Mail will give compensation UP TO the insured value, allowing for you abiding by their T&C.

http://www.royalmail.com/sites/default/files/United-Kingdom-Post-Scheme-30-Janaury-2017.pdf

eits88

Tjeonlywayisup, Please explain?

eits88

Yes so as I see it that statement was wrong, one gets up to £250 of the market value of any bite lost, regardless of whether it is worth more than £250