Credit Card Reclaiming Discussion

angelcakes_smw

okay so it's been 40 days from the date I sent the letter now but only 21 days from the date the cheque money came out of my bank account but still no response otherwise from barclaycard, do I need to wait until 40 days after they took my £10 for a list of my charges or do I now need to take further action? do I ring them directly or go to someone else? thanks :0)

chocolatetabby

Confused!

Can I only reclaim credit card charges for the last six years

Thanks

podperson

You can claim further back if you have the statements but be aware you will probably have to file court papers before they pay up.

angelcakes_smw

anyone got any insight on my situation??

keithw38

how come the calculator for credit card claims only goes back to 1999

Premier_2

dazzaofdagenham wrote: »

Its a long drawn out story.....Twice they have reduced my credit limit without telling me....Once from 10k down to 6.5k and now down to 3k and again without telling me....My balance when they reduced it to 3k was 3745....

Hence they have been applying there fees....However as of this forthcoming friday i will clear the balance and cut the card up...

If i can get some fees back the it will be a small victory for me


Darren

They can reduce your credit limit whenever they want ... but should provide notice I suspect; refer to your specific terms and conditions.
If they didn't provide notice, then that would be cause for complaint. I'm sure if they agree, they would refund any charges incurred as a direct result of their failure to advise you of such reduced credit limit.
However, you not receiving such notice may not necessarily be the same as the company not issuing such notice.

Your failure to receive such notice not once, but twice, seems somewhat suspect. If the company successfully argue that they did send the notice, you should report the apparent theft of your mail to your local Royal Mail delivery office, and also give serious consideration to reporting the matter to the police.

Premier_2

angelcakes_smw wrote: »

okay so it's been 40 days from the date I sent the letter now but only 21 days from the date the cheque money came out of my bank account but still no response otherwise from barclaycard, do I need to wait until 40 days after they took my £10 for a list of my charges or do I now need to take further action? do I ring them directly or go to someone else? thanks :0)

Once the organisation receives your request it has 40 calendar days (or 15 school days if the request is to a school) to get a copy of your information to you.


Of course it is difficult to prove the date the organisation received the request (unless you senyt it with a proof of delivery), but generally Royal Mail gives guidelines on when they expect to deliver mail sent, I think first class is the working day following the working day the mail was considered to have been posted, and a bit later for second class.
Refer to the Royal Mail website for full details.

Whjatever it says, it won't be 19 calendar days for either service, but there is no rush for the company you contacted to bank the cheque either; I think most banks will accept then up to 3 months after issue, and some even later.

Probably worth chasing the company concerned first as a final reminder/chance before escalating the matter.

podperson

keithw38 wrote: »

how come the calculator for credit card claims only goes back to 1999

Most credit card companies only started adding charges in around 2000 so it would be very unusual if you had any earlier then this date.

Premier_2

chocolatetabby wrote: »

Confused!

Can I only reclaim credit card charges for the last six years

Thanks

This is a step-by-step guide, including template letters, to force your current or old credit card provider(s) to repay the last six years of late payment fees or charges for going beyond your limit...

...

You need to find all the fines you’ve been charged by each credit card. You can go back six years in England and Wales or five years in Scotland; these time periods are limited by law. ...

http://www.moneysavingexpert.com/reclaim/credit-card-charges

Premier_2

keithw38 wrote: »

how come the calculator for credit card claims only goes back to 1999

Perhaps because the ruling of the OFT was in 2006, and so that was the first time people would have known about the possibility to reclaim?

6 years previous (plus a bit for luck) would mean 1999.