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MSE News: HSBC and First Direct offer cashback credit and debit card schemes

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First Direct has become the latest bank to offer cashback incentives when you use its credit or debit cards at selected retailers - just a month after sister bank HSBC launched an identical scheme...
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'HSBC and First Direct offer cashback credit and debit card schemes - are they any good?'

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'HSBC and First Direct offer cashback credit and debit card schemes - are they any good?'

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A couple of days later I got an email confirming the cashback and saying the £10 would be credited to my account within 5 days.
Apparently the Esso offer only works at Esso branded stations so excludes Esso stations with Tesco Express.....https://www.hotukdeals.com/deals/first-direct-tailored-deals-with-visa-offers-boots-hm-esso-costa-lidl-dunelm-nike-store-ibis-holland-and-barrett-etc-2778309
All views are my own and not the official line of MoneySavingExpert.
Paid out quickly.
As an Aldi shopper though, may not avail myself of this one as struggled to reach forty quid last time.
Just phoned HSBC today and they tell me the Visa Offer does not exist!
It's quite new, so customer facing staff might not be aware of it yet. When I worked in customer services for a major utility company a few years ago, we were often the last ones to hear about the latest promotions.
Also, you can only register for it online, I believe, so it's no use ringing them. The relevant links to register are in the MSE article if you click on it.
Never shop at Lidl so not sure if the 20 minute trip would pay off. Will check the local Esso prices but I'm not sure my car holds £40 worth of petrol.
There are lots of websites that email you as frequently as you choose with the names of the 5 cheapest sites within a (5 mile ?)range of your postcode.
So I contacted HSBC online support and gave a full description. They told me they had no such offer, that it was probably a scam and not to respond.
Now I come on here and find it was legit after all. So a shambles from HSBC, and irresponsible security policy from Visa.