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Bill for Pub Meal
Comments
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Although we do not want to leave the pub out of pocket, we do feel slightly hard done by
Obviously we owe them, but it seems very cheeky of them to ring posing the problem several days after.Despite all this, we will pay up because we are honest people, but the point of my post was to raise the question of how fair this is.
if the company wants to maintain a good reputation surely this is not the way to deal with issues such as this.
The pub noticed that you hadn't paid and contacted you, asking for the rest of the money you owe them.
Why do you feel hard done by? Why is it 'cheeky' of them? How can them asking you to pay money that you owe be unfair?
How do you think the company could have dealt with this differently?0 -
Thank you all for the replies. To clarify a few points: When we first arrived at the pub we opened a tab which absolutely everything throughout the night including all meals and drinks were put on to. Having spoken to the manager over the phone four days later, he said our tab had been split into two receipts (one with the majority of items on and one with some other drinks on). When we paid the bill the amount seemed fair and we certainly did not know that we had been undercharged. We did not walk out of the pub knowing we had underpaid!! The error was made by the bar staff who did not add on the smaller receipt for some drinks we had during the night. This is not our fault.
Despite all this, we will pay up because we are honest people, but the point of my post was to raise the question of how fair this is. I am not trying to find some excuse not to pay, it's our bill, we'll pay it. However if the company wants to maintain a good reputation surely this is not the way to deal with issues such as this. Thanks again for your advice, this is my first post on the site, so apologies if it has come across badly.
Ah.
Additional information.
When the pub rang you, what was their attitude like?
Apologetic that they'd made a mistake?
Aggressively insistence that you pay up?
Assuming they were apologetic and given the new information you've given, I'd ask them why they ran 2 tabs.
I'd point out that you paid what they said you owed on the evening that you dined there.
And go on to say that if they say you owe this additional sum, of course you'll pay although it was their mistake.
If the manager was snotty on the phone, I'd make them work harder for their money.
But I'd still pay up if I was sure we really had consumed the additional drinks.0 -
The pub noticed that you hadn't paid and contacted you, asking for the rest of the money you owe them.
Why do you feel hard done by? Why is it 'cheeky' of them? How can them asking you to pay money that you owe be unfair?
How do you think the company could have dealt with this differently?
Because when you pay for something, whether it's in a shop or a pub you expect the staff to be competent enough to get their sums right. Not to suddenly realise days later they were stupid enough to undercharge.
They could have dealt with this differently be employing staff with the ability to check their sums properly in the first place.You know what uranium is, right? It's this thing called nuclear weapons. And other things. Like lots of things are done with uranium. Including some bad things.
Donald Trump, Press Conference, February 16, 20170 -
Because when you pay for something, whether it's in a shop or a pub you expect the staff to be competent enough to get their sums right. Not to suddenly realise days later they were stupid enough to undercharge.
They could have dealt with this differently be employing staff with the ability to check their sums properly in the first place.
Possibly has nothing to do with the staff's inability to add up. It's common to have a drink at the bar before being seated. If the bar tab isn't transferred to the restaurant side then the customer may well have left by the time it is realised that the bar tab hasn't been settled. The customer could have pointed out that their bill was incorrect when they were given it - I always check mine before handing over my card - or perhaps they thought they could keep quiet and get away with a couple of free drinks.0 -
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Go into the pub and explain that you were in last week and only just noticed they have short changed you by £20 - can you have your money.
If they say no, then explain you won't be paying for the drinks they say you had as you paid in full on the night.
What a stupid comparison!.
There Is no way to prove that you have been shortchanged so they are obviously going to say no.
But the pub can prove that the OP had only paid for part of their bill. If the pub had no proof then obviously they could refuse to pay.0 -
What a stupid comparison!.
There Is no way to prove that you have been shortchanged so they are obviously going to say no.
But the pub can prove that the OP had only paid for part of their bill. If the pub had no proof then obviously they could refuse to pay.
Ridiculous. How can the pub prove that? How many days, weeks or years afterwards do you think the pub can phone up and ask for more money? And how much do you think they can ask for?Not even wrong0 -
I wouldn't be paying, if as the OP believed his bill was correct and he paid in full, I suspect as others do though that you knew rightly at the time0
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Because when you pay for something, whether it's in a shop or a pub you expect the staff to be competent enough to get their sums right. Not to suddenly realise days later they were stupid enough to undercharge.
They could have dealt with this differently be employing staff with the ability to check their sums properly in the first place.
It doesn't sound as if anyone got the sums wrong. The bill you paid was right - it's just that you had bought drinks on a separate bill.
Did you buy drinks first and then fail to tell the food server that you already had a tab running?0 -
I don't get how you didn't notice the drinks weren't on the original bill. Didn't you check?Lost my soulmate so life is empty.
I can bear pain myself, he said softly, but I couldna bear yours. That would take more strength than I have -
Diana Gabaldon, Outlander0
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