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Next MSE Collective Switch Coming to an End

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  • Cardew
    Cardew Posts: 29,060 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    Konya wrote: »
    Crikey. I have no idea where this last year went.
    It was a real pain switching from Eon to British Gas and now the thought that I need to change again makes me feel ill.
    My tinnitus has turned itself up to number 11 :(

    What also bothers me is that whilst with British Gas I had one of their Smart Meters fitted. Aware that I would probably be leaving British Gas at some time in the future I asked the fitter whether the meter would be transferable. He said that BG don't own the meters they 'rent' them therefore my new supplier would take over the rent of said meter.
    Having now Googled the above I find it to be an untruth and my new meter will probably not work with the new company. Great!

    Unless any of you Gurus on here can tell me differently? (Here's hoping)

    Thanks in advance.

    It won't work as a 'Smart' meter, it will work as a 'dumb' meter.
  • Altarf
    Altarf Posts: 2,916 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hengus wrote: »
    All this is covered fully in the Supply Licence that all suppliers have to comply with. If a supplier is notified via industry procedures that a transfer is in progress in the period contract end date up to 20 days post end of contract then price protection applies provided the transfer goes through in a reasonable period of time.

    Thanks.

    So if my understanding is correct, submitting an application to a new supplier a couple of days after the 3rd October should be fine as they should get the notification with the 20 days after the price change.

    Hengus wrote: »
    IGT transfers are now fully automated following the roll out of Project NEXUS in May of this year. An IGT transfer should now take as long as a non-IGT transfer. Suppliers are required to take all reasonable steps to transfer your supply in 35 days from the application to switch (14 days cooling off period plus 21 days). If a transfer took 9 months then a complaint should have be made to consumeraffairs@ofgem.gov.uk

    It is good to know it is now automated. The 9 months was quite a few years ago when the system was frankly pathetic. I tried to change to one of the smaller companies and quite simply their systems couldn't cope. After 9 months they gave up (compensation was agreed).

    Even the last time I changed in 2016 from the Co-Op to British Gas the gas took a month longer to move than the electricity.
  • davethorp
    davethorp Posts: 1,578 Forumite
    Part of the Furniture 1,000 Posts
    Konya wrote: »
    Crikey. I have no idea where this last year went.
    It was a real pain switching from Eon to British Gas and now the thought that I need to change again makes me feel ill.
    My tinnitus has turned itself up to number 11 :(

    What also bothers me is that whilst with British Gas I had one of their Smart Meters fitted. Aware that I would probably be leaving British Gas at some time in the future I asked the fitter whether the meter would be transferable. He said that BG don't own the meters they 'rent' them therefore my new supplier would take over the rent of said meter.
    Having now Googled the above I find it to be an untruth and my new meter will probably not work with the new company. Great!

    Unless any of you Gurus on here can tell me differently? (Here's hoping)

    Thanks in advance.

    I left BG for npower a couple of weeks ago. My smart meters continued to work for a week or so but switched off about a week ago. Even the energy monitor doesn’t work which frankly I find rather bizarre as that would surely only need a local connection to the smart meter. Shouldn’t need anything from the supplier at all except to display price information
  • Well, I've re-run the numbers and used a spreadsheet and it's looking likely that I'll be moving to Avro - the only supplier cheaper is Iresa, but I noticed the warning on the Cheap Energy Club about their customer service may be slipping.
  • hubb
    hubb Posts: 2,501 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Martian rolled out the collective emails this afternoon. I take it they are not the best deals ?
  • hubb wrote: »
    Martian rolled out the collective emails this afternoon. I take it they are not the best deals ?
    Not for me with my annual consumption figures, no.

    You're best to check with your own to see whether or not the MSE collective is good for you - it does say in the email that it may not be, and it's limited to the first 25,000 applicants via MSE.
  • I'm another one who's moving off the BG collective fix. I've used several comparison sites over the last few days. As others I've found, the "collective fix" EDF deal (at 20% more than the current BG fix for me, after CEC cashback) is more expensive than one available via those sites in recent days.

    I've opted to go with Together Energy (11% more than the current BG fix for me, after Quidco cash back on a comparison site (I've gone through energylinx - hope they're sound; they support the Switch With Which site)). It's a big of a risk, as a new and small company. And they don't appear on every comparison site, including CEC's. However, their quote was one of the cheapest available to me. And I'm attracted by the fact they're based in Clydebank, which deserves employment opportunities, and paying staff the Living Wage.

    Honourable mentions for me were Bulb (13% more than currently after Cashback); the OVO 2 year fixed deal, good value and good customer satisfaction levels (23% more than currently, after cash back). And also an interesting collective fix with SSE through CompareTheMarket (19% more than currently - cheaper than the EDF fix even after CEC's cash back; plus CtM's 2-4-1 cinema vouchers).
  • Konya
    Konya Posts: 7 Forumite
    Cardew wrote: »
    It won't work as a 'Smart' meter, it will work as a 'dumb' meter.

    Thank you for your reply.
  • Konya
    Konya Posts: 7 Forumite
    davethorp wrote: »
    I left BG for npower a couple of weeks ago. My smart meters continued to work for a week or so but switched off about a week ago. Even the energy monitor doesn’t work which frankly I find rather bizarre as that would surely only need a local connection to the smart meter. Shouldn’t need anything from the supplier at all except to display price information

    I also find it bizarre.
  • davethorp
    davethorp Posts: 1,578 Forumite
    Part of the Furniture 1,000 Posts
    Konya wrote: »
    I also find it bizarre.

    Yeah its definitely strange and a huge issue with the smart meter roll out. Sure I can get why there wouldn’t be communications between the meters and energy suppliers when you move if systems aren’t in place to accomodate this. But why there cant still be communication between the smart energy monitor and the meters I don’t know. Nothing has changed in terms of the connections between those devices.

    In the mean time I have a very nice British Gas branded paperweight
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