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Kantar - Royal Mail Monitoring and Posting Panel

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  • HonestJohn
    HonestJohn Posts: 1,197 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Do the instructions give a time or say before last collection?
    I lost a star for posting the day before to meet a 9am collection. I will in future post on the the day they say.
    Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. Albert Einstein
  • HomingPigeon
    HomingPigeon Posts: 458 Forumite
    Part of the Furniture 100 Posts Photogenic Combo Breaker
    It just says "After Midday".
  • HonestJohn
    HonestJohn Posts: 1,197 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It just says "After Midday".
    I don't see the point of am or pm. Most boxes near me only get one collection per day. In your case just do what they say. You have a 12 hour window. Collection time in unimportant.
    Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. Albert Einstein
  • HomingPigeon
    HomingPigeon Posts: 458 Forumite
    Part of the Furniture 100 Posts Photogenic Combo Breaker
    HJ, will you post on the stated day even if you've missed the collection for that day?

    The two boxes most convenient for me now only have one collection and it's at 9am, so any afternoon posting won't get picked up on the day of posting.

    There are a couple more boxes I could use but they are both a short drive away, they have 4.15pm & 5pm collection. I could use those but I wondered what other folk do.

    Also, I received a test item with a spelling mistake in my address and the postal town had been left off the envelope. The house number and postcode was correct so I recorded it as correctly addressed. Did I do the right thing? Just wondering how accurate Kantar want this to be.
  • Saetana
    Saetana Posts: 1,548 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 28 July 2022 at 6:41PM
    I have a test item to post tomorrow afternoon but the postbox nearest to me is emptied at 9am.

    Should I still post in the afternoon, even though it means the test item won't be picked up until Saturday? I could easily post it at 8.30am to catch the 9am collection, but then of course I'm posting it in the morning and not in the afternoon.

    I've read before that it doesn't matter as long as you accurately record the time and date that you post, but wondered what others do.

    TIA for any replies. x

    Post it at whatever time of day is convenient for you - I have confirmed this is okay with Kantar in the past.  Just make sure the posting time is correctly recorded and that you post on the correct day of the week.
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  • HonestJohn
    HonestJohn Posts: 1,197 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    HP, I used to worry about getting it in the box before the last collection but no longer bother if it says am or pm. I have only had 1 that said before last collection which I did and would always do.
    I also agree that what matters is that you post on the day requested and you accurately record the time preferably verified in the app by gps.
    I never had a test item with an address like yours but I would have done the same as you. Strange as I thought they all came from Kantar.
    Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. Albert Einstein
  • HomingPigeon
    HomingPigeon Posts: 458 Forumite
    Part of the Furniture 100 Posts Photogenic Combo Breaker
    It was a handwritten address on an incoming test item and the sender had made a couple of small errors in copying it onto the envelope. It was the first I'd had with a couple of errors but I've had two or three with the postal town missing off the handwritten address.

    I think that as long as they have the correct house number and postcode, that's accurate enough, but personally when sending handwritten test items, I always copy the address in full. It just doesn't feel right not to.
  • kerri_gt
    kerri_gt Posts: 11,202 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    It just says "After Midday".
    If it says 'After Midday' try and post it After Midday - they have the data for what times boxes are emptied. Just follow the instructions given. If it said 'Before Last Post' that would be different - you'd need to post before the 9am collection. 
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  • gt94sss2
    gt94sss2 Posts: 6,102 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I have a test item to post tomorrow afternoon but the postbox nearest to me is emptied at 9am.
    Just post the item on the day they request and record the time accurately.

    Just because a post box says that the last collection time is 9am - it doesn't actually mean it will be collected then - it could be much later.

    They will know the time the postbox was actually collected
  • silvercar
    silvercar Posts: 49,611 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    gt94sss2 said:
    I have a test item to post tomorrow afternoon but the postbox nearest to me is emptied at 9am.
    Just post the item on the day they request and record the time accurately.

    Just because a post box says that the last collection time is 9am - it doesn't actually mean it will be collected then - it could be much later.

    They will know the time the postbox was actually collected
    I agree. As long as you accurately record when posting it is fine. As has been noted above, if you post on the correct day it is better for your star rating. Post on the previous day in order to catch the early morning last posting time and you risk losing a star for posting on the wrong day. Not that stars make prizes in any way.
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
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