Kantar - Royal Mail Monitoring and Posting Panel

NBLondon

I work flexible hours and from home.  So I can nip out to a postbox or the PO between tasks and usually I can answer the door if postie brings a cube.  Much more convenient then when I commuted up to Central London.

CRISPIANNE3

molerat said:

CRISPIANNE3 said:

Following message received overnight as follows:

Hello,

We’ve noticed that you have recorded some of your received items several days after they were delivered. We report your data weekly to Royal Mail, so to ensure that we can report your items promptly please always try to record them as close to the date of delivery as you can.

This message is automated. If you’re already recording your items as soon as you receive them, thanks for doing so, and please disregard this message.

Unquote.

For their information I have never delayed recording any received items and are dealt with on the day received. The message first of all implies it is personal to me and and second paragraph seems to contradict this. 

Is your mail generally late at the moment , we are only getting deliveries 2 or 3 times a week. It may be that the RFIDs have been tracked to the delivery office so the assumption is that it must have been delivered in the next delivery as it is not tracked beyond that point.

I'm not aware of any issues and deliveries in our part of the country are normally excellent. However I did receive following reply to a message I sent them

quote

Thank you for contacting us.

We use several automated messages to prompt panellists from time to time, in this instance, you have received an automated message in connection to receiver data. 

If your account is already up to date and you have logged everything then please disregard the message.

As this query is now resolved, I will be closing down this message thread however if you are still experiencing issues, please drop us a message.

Again, sorry for any inconvenience caused.

unquote

silvercar

My next item needs posting on a Saturday before the last post. Round here the boxes that actually have Saturday collections are too far away to get to before the last post of 9am.
When should I post? Two options come to mind, either Friday PM after the last Friday post or Saturday at a time that misses the post.

HonestJohn

silvercar said:

My next item needs posting on a Saturday before the last post. Round here the boxes that actually have Saturday collections are too far away to get to before the last post of 9am.
When should I post? Two options come to mind, either Friday PM after the last Friday post or Saturday at a time that misses the post.

I have the same problem. I post on the Friday after the last post.

NBLondon

silvercar said:

My next item needs posting on a Saturday before the last post. Round here the boxes that actually have Saturday collections are too far away to get to before the last post of 9am.
When should I post? Two options come to mind, either Friday PM after the last Friday post or Saturday at a time that misses the post.

Stay up late and post at 00:01 am?

molerat

Baileys_Babe said:

beanielou said:

HomingPigeon said:

Anyone receive parcels other than cubes?

Every now & then.

Same here

Received a medium parcel today - I think it had been used for rugby practice but was taped up well.  I have received one before going back as far as 2016, not a regular occurrence though.

elsien

I think as long as you are accurate about the day and time, sending it the night before is fine. What they don’t want is people putting down Saturday morning when it isn’t. 

I probably more often post later on the Saturday. Not had any queries raised. 

Baileys_Babe

Many of my local post boxes have a 7 AM collection on a Saturday. If I have letters to post on a Saturday I usually post after the last collection on a Friday and record exactly when I posted the item.

molerat

Just had an app notification for unaddressed 8-28 Aug.

But ..... if you rely on e-mail notifications you may need to check your spam folder as mine was sent there likely due to the change of sender e-mail address, they are now using supportatpanelcare.kantar.com instead of postpanelsatkantartns.com

Saetana

silvercar said:

My next item needs posting on a Saturday before the last post. Round here the boxes that actually have Saturday collections are too far away to get to before the last post of 9am.
When should I post? Two options come to mind, either Friday PM after the last Friday post or Saturday at a time that misses the post.

Make sure you post it on the Saturday - it doesn't matter what time you post it, I have confirmed this with Kantar, just make sure you record the actual time you post it.  Do not post it the day before unless you cannot post it on Saturday at all.  Ignore the "before last post" - that has become irrelevant due to so many postboxes now having really early morning last collection times.  If you can post before last collection then all well and good, but don't worry if you cannot - just record the actual time you do post it and there will be no problems.