Kantar - Royal Mail Monitoring and Posting Panel

redagila

I agree with you kerri gt but a part of me just says up yours.  My DD had business dealings with them when she was still working in London & I won't tell you her thoughts on the company & they certainly haven't improved over the years. 

I'll give myself a couple of days & see if I have the energy then but I can see the way they are going that the rewards will reduce as time goes on & to be honest I don't know if I want to return as I've been off for 9 months (apart from CDS & UMS) & as my nearest PO has closed it would mean getting in the car to go to the town & probably paying to park so not really worth my while.


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littlemoney

I am expecting to be rejected soon after I rejoin the main survey as I am unable to log postings at the post box. I refuse to spend money just so I can do this. I only ever connect to the internet at home.

 If they wanted to the app could be updated so it saved the time and location details and uploaded the data when an internet connection is available. The technology already exists in other apps to save for later upload.

However this means them spending money on app development but they choose the easy way out and expect panelists to pay for the data connection.

beanielou

littlemoney said:

I am expecting to be rejected soon after I rejoin the main survey as I am unable to log postings at the post box. I refuse to spend money just so I can do this. I only ever connect to the internet at home.

 If they wanted to the app could be updated so it saved the time and location details and uploaded the data when an internet connection is available. The technology already exists in other apps to save for later upload.

However this means them spending money on app development but they choose the easy way out and expect panelists to pay for the data connection.

Interesting, I did know that.
I get frustrated when I use the app & it does not pick up on wi fi depending on where I am.

littlemoney

beanielou said:

littlemoney said:

I am expecting to be rejected soon after I rejoin the main survey as I am unable to log postings at the post box. I refuse to spend money just so I can do this. I only ever connect to the internet at home.

 If they wanted to the app could be updated so it saved the time and location details and uploaded the data when an internet connection is available. The technology already exists in other apps to save for later upload.

However this means them spending money on app development but they choose the easy way out and expect panelists to pay for the data connection.

Interesting, I did know that.
I get frustrated when I use the app & it does not pick up on wi fi depending on where I am.

I am happy to do the survey, but spending my own money to do the work is not something I am willing to do without recompense. I only have a PAYG phone so any use incurs a charge.

NBLondon

I'm getting bored with training - 3 weeks and it's been the same thing every week (both in and out).   Do people really not get this?   Obviously, from the tales on here, plenty do struggle.

I have discovered that if I stand at my front gate - I can log the outgoing items while still being on the home w-fi and also within 100m of the post box 

paul2louise

Interesting about the wifi issues when using the app. My mum has been doing these surveys for years and only recently got a smart phone. When she tried to log the posting on the app she said it doesnt work. I explained that she has to use her 'data' and switch on her roaming to get it to work. Its a bit cheeky expecting you to do this without something to cover these costs. She is on a PAYG phone. I only got accepted last week. For the first time in 2 years we are going on holiday in half term. So looks like I am back on hold 😟 because I cant complete the training. 

elsien

You can complete the training when you come back and just send everything a week late.
I log my holidays on the website but they still send me things during that week so I now just delay posting everything for a week and tell them I don't know the day any letters arrived. No reason you can't do the same unless you've already told them to put everything on hold. 

paul2louise

elsien said:

You can complete the training when you come back and just send everything a week late.
I log my holidays on the website but they still send me things during that week so I now just delay posting everything for a week and tell them I don't know the day any letters arrived. No reason you can't do the same unless you've already told them to put everything on hold. 

I emailed them with my holiday details and this is the reply I got

"Hi Louise,

Thank you for your message,

As you will be unavailable for part of the training phase this will mean we will need to take you off this round, and place your account on hold until the next available slot opens up.

This is because for the training phase, in order for you to pass this you will need to ensure items are sent and recorded on the exact scheduled days as with the received items, this is to prevent you from failing the training, once the training has been failed, this means then you will automatically be removed from the survey and we will be unable to add you back on.

Hope this makes sense.

If there you have someone to complete the postings and date your incoming mail whilst your away then this should be ok, otherwise we ill need to place your account on hold for when the next training slot becomes available.

Please do let us know.

Kind regards,

Gemma

elsien

Ah ok, looks like they've tightened it up then.  I got so fed up of them ignoring my logged holiday that I stopped telling them. 

NBLondon

NBLondon said:

I'm getting bored with training - 3 weeks and it's been the same thing every week (both in and out).   Do people really not get this?   Obviously, from the tales on here, plenty do struggle.

Week 4 - same again.  But I've had a message on the App saying I'm doing well and they are sending me 12x1st and 4x1stLarge as a reward.  Also that I can expect cubes now.  Does that mean a second level of training because I've passed the first?