Kantar - Royal Mail Monitoring and Posting Panel

poundsinbucks

Can I just have a little rant? Coming to the end of my 6 month stint but feeling very frustrated about all the effort we are putting in and how useful it really is to anyone? As mentioned before, every single time I have posted an item I have reported the Collection Times are wrong on the survey, every single time uploading a photograph of the correct times on the post box. I doubt anyone has taken any notice over the 6 months of me doing that, assume it is all automated and not actually looked at by a living soul? And the other thing I thought I could alert them to with this posting survey lark was the fact that a lot of my post arrives with the stamps not stamped IYKWIM. Sometimes the postie remembers to mark them with biro but 99 out of a 100 times he does not. But there is no way of reporting this in the survey. I have emailed them, suggesting it would be so easy to add another question to the survey about postage marks/dates, which got acknowledged. But nothing ever happened. Never mind. Rant over. I guess I will re-use the stamps and move on. Another week of the Correctly Delivered to do and then having a rest.

Poundsinbucks x 

millie

They did ask about the postmark the last time I did the survey which ended in January but I have noticed that they do not since starting on my new stint. I have had numerous queries asking if I am sure I posted on a particular date and time, even though I have been standing by the postbox using their App. I have also been asked 3 times in the last 2 weeks if I am sure I have received post when I have said I did. 

XDA

millie said:

They did ask about the postmark the last time I did the survey which ended in January but I have noticed that they do not since starting on my new stint. I have had numerous queries asking if I am sure I posted on a particular date and time, even though I have been standing by the postbox using their App. I have also been asked 3 times in the last 2 weeks if I am sure I have received post when I have said I did. 

I was queried a few weeks back for 3 items that all arrived to me on the same day. Looks like the items had been sat in the sorting office for 2 days before they decided to deliver them!

Chocmonster7

XDA said:

I was queried a few weeks back for 3 items that all arrived to me on the same day. Looks like the items had been sat in the sorting office for 2 days before they decided to deliver them!

I had to reply to a query like that last week too!

wideband

Unaddressed invite just hit inbox, commencing 05 Oct.

girlchops

wideband said:

Unaddressed invite just hit inbox, commencing 05 Oct.

me too thanks for the reminder
I also had an invite to main survey in my inbox just now to restart at the end of October. It's earlier than expected for me because i was paused by lockdown then was retired from main survey in June. Today I wasn't asked how i feel about going to post offices but shall play it by ear and use common sense 
Hope you're all keeping safe and well 🤞

notbritishgas

wideband said:

Unaddressed invite just hit inbox, commencing 05 Oct.

Only just seen the email two and a half hours late but the message was still there.
This reinforces the theory that the email is sent to everyone, but places are limited to certain areas or people.

XDA

notbritishgas said:

wideband said:

Unaddressed invite just hit inbox, commencing 05 Oct.

Only just seen the email two and a half hours late but the message was still there.
This reinforces the theory that the email is sent to everyone, but places are limited to certain areas or people.

I haven’t received the email today but I have received it on two different Saturday afternoons in the last month.

silvercar

October stamps just arrived. 
Very nice considering I am supposedly back on the man survey but haven't been sent anything to post.

Money_Grabber13579

silvercar said:

October stamps just arrived. 
Very nice considering I am supposedly back on the man survey but haven't been sent anything to post.

I received mine last week, even though I apparently won’t be on the main survey in October!