Rubbish Kia Warranty - pay to check symptom.

Annette_Pimm

I bought a Kia Rio at the end of May I have done 4,120 miles and the clutch went there were no issues with it slipping and Kia and the garage want me to pay am totally disgusted. I have had other cars and driven them from new and done in excess of 60,000 miles and have never had to replace a clurtch, anyone else out there who has a similar issue

noclaf

motorguy wrote: »

+1

It surprises me that for regular cooking variants, manual boxes are still so popular. Cant think of any good reason why someone driving some 1.4 litre eurobox would want to change gear.

Some enthusiasts may prefer a manual box in their "weapon of choice", but for general use an auto is great.

Out of interest if doing 95% stop start town driving...e.g: most of London then would auto still be ok over manual? I've always driven manual but starting to see the merit from a physical/relaxation perspective of switching to auto

photome

Annette_Pimm wrote: »

I bought a Kia Rio at the end of May I have done 4,120 miles and the clutch went there were no issues with it slipping and Kia and the garage want me to pay am totally disgusted. I have had other cars and driven them from new and done in excess of 60,000 miles and have never had to replace a clurtch, anyone else out there who has a similar issue

we had a second hand kia rio (12 plate i think ,about a year old when we bought it) clutch went at about 25000 miles and a year or so after we bought it


dealer replaced under warranty no questions asked

facade

noclaf wrote: »

Out of interest if doing 95% stop start town driving...e.g: most of London then would auto still be ok over manual? I've always driven manual but starting to see the merit from a physical/relaxation perspective of switching to auto

Stop start driving is the whole point of a torque converter auto, most buses use them.

buglawton

Annette_Pimm wrote: »

I bought a Kia Rio at the end of May I have done 4,120 miles and the clutch went there were no issues with it slipping and Kia and the garage want me to pay am totally disgusted. I have had other cars and driven them from new and done in excess of 60,000 miles and have never had to replace a clurtch, anyone else out there who has a similar issue

Let's just say that the Kia may like their sister desigh (identical components0 Hyundais have a 'numb feeling' clutch. The Mrs won''t drive our Hyundai petrol manual as even the mildest hill start results in the smell of burning clutch - you just cannot feel where the grip is, then let the lucth in too quick and you have a stall.

I was in for some recall work at the dealer and asked if the latest i30 had fixed this. He was honest enough to admit, no not on the current petrol manual i30. But the i20 is a lot better with clutch feel he said.
I've therefore nursed the clutch on my old i30 and meticulously avoided too much 'burn' and the clutch has lasted.

When it comes to replacement, I'm in a quandry, happy with every aspect of the i30 but not the way the clutch works. Maybe time for a torque converter auto despite the 20% worse overall fuel consumption. I'm doing as few miles as humanly possible these days but once I start a journey it's > 10 miles.

[Deleted User]

motorguy wrote: »

+1

It surprises me that for regular cooking variants, manual boxes are still so popular. Cant think of any good reason why someone driving some 1.4 litre eurobox would want to change gear.

Some enthusiasts may prefer a manual box in their "weapon of choice", but for general use an auto is great.

The reasons I haven't got an auto is that they generally cost more and are more expensive to fix/replace and the economy is not as good.
But yes, I would rather have an auto if budget allowed it. I'm looking forward to when I can afford an electric car which are all autos.

JackeeBoy

£500 just for a diagnosis is extremely excessive. Surely if they are in a position to diagnose the problem, they can just fix it roughly within the same price too? If you've taken out the clutch, seen there is a problem, how much more labour is it to put it back in?

I drive a Fiesta and had my clutch replaced. The job was completed within a few hours.

photome

JackeeBoy wrote: »

£500 just for a diagnosis is extremely excessive. Surely if they are in a position to diagnose the problem, they can just fix it roughly within the same price too? If you've taken out the clutch, seen there is a problem, how much more labour is it to put it back in?

I drive a Fiesta and had my clutch replaced. The job was completed within a few hours.

I think you will find you are replying to a post that is 2 and a half years old

flashg67

Annette_Pimm wrote: »

I bought a Kia Rio at the end of May I have done 4,120 miles and the clutch went there were no issues with it slipping and Kia and the garage want me to pay am totally disgusted. I have had other cars and driven them from new and done in excess of 60,000 miles and have never had to replace a clurtch, anyone else out there who has a similar issue

My 2017 Rio petrol has done 4 times that mileage (so still low and is 50/50 urban & motorway with no clutch problems. You could be just unlucky, or have a think about your driving style too - I'm not sure that the 'hill start assist' this, and other new vars have is really helpful in giving a feel of when the clutch is engaging - certainly is an odd feeling for me anyway!

Sparkyfrosty1

I've just had the same problem with a Kia which I bought new.
I reported at it's third Kia service that I had not been able to find a gear once during the year a few months previously. 
The service was at 23,000 miles.
I was told, It will cost you £300 for a full diagnostic test and another £700 if Kia decide it's not a faulty part and the clutch is replaced. I was told that the clutch wasn't often covered by the warranty. I used the car for another 6 months (26,000 miles) when the clutch went.
Everyone in the trade said this must be a faulty part as I had bought a new Sedona and had it 9 years, then I traded it for a brand new Kia Ceed Estate and had it 7 years. This was then traded into Kia again for this brand new Optima estate.
Kia didn't  support me in any way regarding the warranty despite my loyalty and never having a clutch problem in 43 years of driving. 
Quoted £2,,700 to have everything replaced + £340 for the diagnostic by Kia. After I got up from the floor, I had it done at my local garage for under £1000.
The warranty counts for nothing. Just a sales gimmick.  Kia know how to get money from their customers during after sales, despite the 7 year warranty.