Aqua Contactless Abroad

JGUK

Anyone been in touch with Aqua about this ?

Seems silly to have a 0% travel card then block the contactless on it ?

System

JGUK wrote: »

Anyone been in touch with Aqua about this ?

Seems silly to have a 0% travel card then block the contactless on it ?

Their card - their rules!

AllieKat

This is incredibly frustrating and has made the 0.5% cashback of the card not worth bothering with. It's actually worse than the card not having contactless at all, because shops try tapping it, it declines, you have to explain your issuer declines contactless abroad. It's a huge mess.

What is happening is an intentional blocking on their part. The Application Usage Control (9F07) for the contactless interface is set to not allow transactions abroad. Thus, transactions go online, with Application Usage Control having failed, and are then declined by Aqua.

No logical reason at all for them to be doing this, and I wish they would have not put contactless on the card at all rather than do this!

JGUK

I'm going to ring them and see if I can get an answer about this or at least ask them to change their mind.

Do we know if any other NewDay Cards have the same built in limitations abroad with Contactless?

Candyapple

JGUK wrote: »

I'm going to ring them and see if I can get an answer about this or at least ask them to change their mind.

Do we know if any other NewDay Cards have the same built in limitations abroad with Contactless?

I'm pretty sure every single UK credit card provider has the same policy in that contactless works in the UK only and not abroad, so good luck with that.

I have tested Halifax Clarity, Creation card and also Santander Zero credit card abroad for contactless payments and all have failed.

stevenhp1987

Candyapple wrote: »

I'm pretty sure every single UK credit card provider has the same policy in that contactless works in the UK only and not abroad, so good luck with that.

I have tested Halifax Clarity, Creation card and also Santander Zero credit card abroad for contactless payments and all have failed.

I've used my Barclaycard Visa Travel card contactless in USD several times in August when I last went. So it's not a policy of every bank.

Biggles

AllieKat wrote: »

This is incredibly frustrating and has made the 0.5% cashback of the card not worth bothering with. It's actually worse than the card not having contactless at all, because shops try tapping it, it declines, you have to explain your issuer declines contactless abroad.

It's not a problem; anyway, you wouldn't let the merchant get his hands on your card if it were contactless. As it is, all you do is hold onto the card and tell him it's chip n pin.

Candyapple wrote: »

I'm pretty sure every single UK credit card provider has the same policy in that contactless works in the UK only and not abroad, so good luck with that.

I've used contactless cards abroad; I use several cards (mainly Aqua) but the contactless use would probably have been Clarity, may also have been Nationwide.

Dandytf wrote: »

Are all aqua cards now contactless?

When mine was due for renewal, i asked if I could have a contactless one and she said they were issued 'randomly', so I would get what they sent. I got one that wasn't.

eDicky

I don't have an Aqua card but other contactless cards of mine seem to work without problem overseas. Using contactless apparently prevents DCC being offered/imposed.

Candyapple

stevenhp1987 wrote: »

I've used my Barclaycard Visa Travel card contactless in USD several times in August when I last went. So it's not a policy of every bank.

Interesting. The last time I went to the USA (NY) back in 2016 I don't think I saw one retailer that offered contactless or had terminals which accepted it.

Biggles wrote: »

I've used contactless cards abroad; I use several cards (mainly Aqua) but the contactless use would probably have been Clarity, may also have been Nationwide.

I don't have a Nationwide Select card so can't comment on that. I have tried Clarity, Creation and Santander for contactless in Italy, Amsterdam, Cyprus and they didn't work in any of those countries.

stevenhp1987

Candyapple wrote: »

Interesting. The last time I went to the USA (NY) back in 2016 I don't think I saw one retailer that offered contactless or had terminals which accepted it.

Apple Pay & Android Pay are pushing the roll-out of Contactless in the USA. There are still few Chip & PIN terminals though...

Most of my transactions were still old swipe and sign!