E.on Warm Home Discount Scheme

SpotlandRules

You say you have claimed WHD in the past three years. Contribution ESA only lasts for 12 months and then you have to claim non contribution (if still eligible for ESA). What criteria did you get your previous WHD under?

fredandwilma

SpotlandRules wrote: »

You say you have claimed WHD in the past three years. Contribution ESA only lasts for 12 months and then you have to claim non contribution (if still eligible for ESA). What criteria did you get your previous WHD under?

Presumably IR ESA?

However -

https://www.gov.uk/employment-support-allowance/types-of-esa

Contribution-based ESA

Contribution-based ESA lasts one year if you’re in the work-related activity group. You may be able to re-apply at least 12 weeks after your contribution-based ESA ends. You may qualify again depending on:

National Insurance contributions you paid in the last 2 full tax years before the tax year you’re claiming in

whether your health deteriorates and you’re placed in the support group

There's no time limit on how long you can claim contribution-based ESA if you’re in the support group.

SpotlandRules

Yes, but I was wondering what criteria the OP was claiming under OVO, as Contribution ESA only lasts for 12 months and the OP has claimed WHD for 3 years.

E.ON_Company_Representative:_Helena

skint_kezza wrote: »

Hello Helena.

I have literally just come of the phone to Eon to be told that the cut off time was the 13th, so your call staff may not be aware that the date has been extended?

Also, I would like to query with you if I can qualify, as I don't seem to fit the tick boxes online.

I have always been successful for the past 3 years with other suppliers and my circumstances haven't changed, so I presumed I wouldn't have a problem this year.

I am long term sick. I have contribution ESA and a small amount of PIP. I have no other income as I am unable to work and my total income is just over £500 a month.

If you can help me, i'd appreciate it.

Hiya skint kezza

I've replied on your other thread.
https://forums.moneysavingexpert.com/discussion/5744657

Thank you

Helena

Former_E.ON_Company_Representative:_Malc

Hello all and a quick heads up for anyone interested.

Today (Wednesday, 22 August 18), we opened our 2018/19 Warm Home Discount (Broader Group) scheme. We’ll start to contact customers who’ve registered their interest week starting 3 September 18.

Broader Group applications are dealt with on a first come, first served basis. If successful, customers will receive a payment by 31 March 19. It’s easier to apply online through our website. When applying, please use your E.ON electricity account number.

Eligibility details and the payment amount are the same as last year. Full details are on our website.

Customers unable to apply online can contact us and we’ll be happy to send an application pack through the post. Also, for anyone struggling to apply either online or by post (for example, partially sighted customers), we’ve a team who’ll help them over the phone.

Hope this is of interest.

Malc

poppasmurf_bewdley

E.ON_Company_Representative:_Malc wrote: »

Hello all and a quick heads up for anyone interested.

Today (Wednesday, 22 August 18), we opened our 2018/19 Warm Home Discount (Broader Group) scheme. We’ll start to contact customers who’ve registered their interest week starting 3 September 18.

Broader Group applications are dealt with on a first come, first served basis. If successful, customers will receive a payment by 31 March 19. It’s easier to apply online through our website. When applying, please use your E.ON electricity account number.

Eligibility details and the payment amount are the same as last year. Full details are on our website.

Customers unable to apply online can contact us and we’ll be happy to send an application pack through the post. Also, for anyone struggling to apply either online or by post (for example, partially sighted customers), we’ve a team who’ll help them over the phone.

Hope this is of interest.

Malc

Unfortunately, I get:

We're sorry
We’re just having a few technical hitches


Technology is wonderful, but occasionally it gives us a few headaches.

Our website is not working at the moment but we’re doing our best to sort it out and we should be back online very soon.

Former_E.ON_Company_Representative:_Malc

poppasmurf_bewdley wrote: »

Unfortunately, I get:

We're sorry
We’re just having a few technical hitches


Technology is wonderful, but occasionally it gives us a few headaches.

Our website is not working at the moment but we’re doing our best to sort it out and we should be back online very soon.

Sorry about that poppasmurf_bewdley. I've just checked and it seems it's the Warm Home Discount pages only that are impacted. All other areas of the website seem okay. I suspect we've had a sudden surge following the opening of the scheme. Please try again once the demand has subsided a little.

Thanks for the heads up poppasmurf_bewdley. I'll pass to those looking after the website.

Malc

poppasmurf_bewdley

E.ON_Company_Representative:_Malc wrote: »

Sorry about that poppasmurf_bewdley. I've just checked and it seems it's the Warm Home Discount pages only that are impacted. All other areas of the website seem okay. I suspect we've had a sudden surge following the opening of the scheme. Please try again once the demand has subsided a little.

Thanks for the heads up poppasmurf_bewdley. I'll pass to those looking after the website.

Malc

It's working now.

Thanks for the heads up. :j

Former_E.ON_Company_Representative:_Malc

poppasmurf_bewdley wrote: »

It's working now.

Thanks for the heads up. :j

You're welcome poppasmurf. Happy to help.

I was talking to one of the managers this morning and it was, as I thought, a spike in applications following the opening of the latest Warm Home Discount scheme that caused this part of the website to go down. It's okay now.

Thanks for your patience and persistence poppasmurf. It's appreciated.

Malc