A&L online banking

The_Fiddler_2

GCH888 wrote: »

Apologies for piggybacking this thread but I've another A&L Directsaver interest query.

My situation is my Directsaver monthly interest gets paid into my A&L Premier Direct account. What I don't understand is why it takes 3 days for this interest to appear in my account. Is this the same for everyone else?

Yes, when you sign up to the account it tells you it takes a few days (actually paid on the 6th IIRC), but you are suposed to receive the extra interst to compensate for this

nosnehm

equitydealer wrote: »

Anyone else having problems logging on? When I try, the site just hangs indefinately (been trying since around 12pm)

YES
Spent at least 2hrs to no avail and couldn't even Log-Off their site. Eventially tried various numbers from 'SayNoTo0870.com' but ALL no longer available except HQ switchboard which met with a telling off for ringing that number!!! being informed that we must apparently use one of the 0870 numbers. They were not prepared to connect me to anyone to help!
We were so unhappy with this and their response we have now closed our longstanding and pretty large account having moved to Bradford & Bingleys which also offers slightly better interest and at least you can speak to them.
It is outrageous that a Bank insists that its customers use an expensive 0870 number to contact them even to tell them there is a problem.
WE SHOULD ALL VOTE WITH OUT FEET or should I say Cheque Books.