Ryanair Refund due to Serious Injury

jpsartre

sverma wrote: »

Wow ok, not a serious injury; let's hope you never have to go through the pain of a torn meniscus!

Sorry, I wasn't clear. I didn't mean to say it isn't a serious injury, my point is that it isn't an illness, serious or otherwise.

pelirocco

sverma wrote: »

Wow ok, not a serious injury; let's hope you never have to go through the pain of a torn meniscus!

So, you think that no injuries warrant a refund? Even if the injury prevents you from flying and would be a risk to other passengers in the case of an evacuation? If I was paralysed from the waist down, still not worthy of a refund? Both circumstances make it impossible to fly....

But its not the airlines fault you cant fly , the fact that they do in certain cases is down to their goodwill .
If it was my airline i would be saying no refund , you can not run a business if it doesnt pay .
In this day an age I really dont understand why people dont realise they need travel insurance to cover all eventualities

penguingirl

I suspect lots of people don't claim for Ryanair flights on insurance anyway as the excess is normally higher than the flight costs.

But am I right in thinking that you can claim for tax on cancelled flights? So you might be able to get something back.

Regarding your initial question- I'm not surprised they said no and I'm sure other airlines would have too. Your concerns about not having mobility on the flight is not a reason to not fly- plenty of people with disabilities fly and are supported with this, and the cabin crew have procedures to manage an evacuation. You didn't fly because your doctor didn't think you were fit enough.

Voyager2002

penguingirl wrote: »

But am I right in thinking that you can claim for tax on cancelled flights? So you might be able to get something back.

Ryanair have an admin charge for tax refunds, and this charge is normally a bit more than the amount of the refund.

leylandsunaddict

penguingirl wrote: »

I suspect lots of people don't claim for Ryanair flights on insurance anyway as the excess is normally higher than the flight costs.

But am I right in thinking that you can claim for tax on cancelled flights? So you might be able to get something back. .

My excess isn't lol. APD is £13. Admin fee is £17.

penguingirl

leylandsunaddict wrote: »

My excess isn't lol. APD is £13. Admin fee is £17.

Wow that's low! I tend to go for the really cheap policies, so that's probably why it'd be higher (which is fine, as that's a risk I'm normally willing to take)

leylandsunaddict

penguingirl wrote: »

Wow that's low! I tend to go for the really cheap policies, so that's probably why it'd be higher (which is fine, as that's a risk I'm normally willing to take)

My excess is zero, because I choose to waive it.

greycatracer

My son got chickenpox 2 days before due to fly. Ryanair's policy prevents flying with chickenpox.
Phoned customer service and was told I should be able to get a refund.
However on applying online I received a letter saying flights are non-refundable.
Should I try to fight this, as it was not my decision not to fly?

Westin

If Ryanair customer services have agreed to a refund then you should be fine. Did you reference this within the form you completed? I would imagine the teams reviewing online claims are separate from the c/s team so perhaps they did not look the two up. I would try the online form again. If this fails then perhaps just claim off your travel insurance.

photome

greycatracer wrote: »

My son got chickenpox 2 days before due to fly. Ryanair's policy prevents flying with chickenpox.
Phoned customer service and was told I should be able to get a refund.
However on applying online I received a letter saying flights are non-refundable.
Should I try to fight this, as it was not my decision not to fly?

Did you buy a refundable ticket or a non refundable ticket.


do you have travel insurance as that may be the best way forward if you bought the non refundable ticket