Internet banking and Power of Attorney help please.

sparkiemalarkie

Hello, myself and my siblings have Power of Attorney for mum.

I have been managing mums finances for quite a number of years even before the POA was in place.

Mum is 91 and her Alzheimer's has got much worse over recent months and we feel that 'we/I' need to get complete access to her accounts sooner rather than later.

Until recently money has been moved/paid by telephone banking where each time mum has given permission to the banker to let me carry out the transactions. This is now causing her distress as she is no longer able to understand what's going on.

Can I set up internet banking for mums accounts or do I have to present the certified copy of POA to her banks first?


Is there any advice that you can offer before I go ahead and set anything up?


tia


sparkie

xylophone

A relative has PoA for one of his relatives and is able to manage accounts with some institutions via internet banking.

A certified copy of the PoA had to be exhibited to each of the institutions so that it could be registered on the accounts.

sparkiemalarkie

xylophone wrote: »

A relative has PoA for one of his relatives and is able to manage accounts with some institutions via internet banking.

A certified copy of the PoA had to be exhibited to each of the institutions so that it could be registered on the accounts.

Thanks xylophone.
Thankfully mum only has 3 banks. I guess I will have to take proof of who I am and maybe mums birth certificate and account details. If I shove everything into my bag hopefully I will have everything I need.
Is it something that can be done at the kiosk or would it have to be with the manager, I wonder.


sparkie

Armorica

Each bank will have slightly different procedures. A quick look on google links to the various guides

https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=internet+banking+power+of+attorney

sparkiemalarkie

Armorica wrote: »

Each bank will have slightly different procedures. A quick look on google links to the various guides

https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=internet+banking+power+of+attorney

Thank you.
I looked this afternoon and couldn't get even close to the info you've found...
I will give it a read in the morning.


sparkie

jonesMUFCforever

You will need to make an appointment at each bank to register the Power of Attorney.
I was in Lloyds for an hour when I did my mum's - they sent the documents through to the department dealing with these things whilst I was there - ensuring all was well whilst I was there. ( They weren't - I had taken a copy that did not have the court seal on it so had to go back but you live and learn)

Biggles

Don't worry, Sparkie, each bank does it a bit differently and you will, as explained, need an appointment at each one.

You seem to have the idea of the documents you need. If you only have the original PoA don't worry, as they will make a certified copy for their own purposes while you're there. Only one thing - if you take the original, don't leave the office without it, as you'll find it hard to get a replacement (that applies anywhere*)!

They will give you your own cheque book to use but prepare to be disappointed so far as the online banking is concerned, as one or two still don't permit it. Lloyds do and are pretty well organised.


* When I sold Mum's house, the solicitor's secretary took a copy of the PoA for me. When I got home, they rang and said they'd just found the last page of the original in the photocopier!

sparkiemalarkie

jonesMUFCforever wrote: »

I had taken a copy that did not have the court seal on it so had to go back but you live and learn)

Gosh this is news to me. I have my copies of POA to say that they have been registered... there is definitely no court seal.
Maybe I have missed out a process somewhere.


sparkie

henm2

With the likes of HSBC you make an appointment and take in the original lasting power of attorney. Also take in proof of iD and proof of address for yourself.They can also set up online banking.

The court seal is a special indentation at the bottom of each page of the power of attorney. It confirms that it has been registered.

sparkiemalarkie

Gosh, I think this is going to be tricky....


I have already had words with my sister who 'knows for a fact' that the Financial Services Compensation Scheme is £75,000 per bank...
she is insisting that I move any excess balance to her Barclays current account. I was planning on just popping it into a Nationwide Loyalty Savers at 0.75%.......


Hey ho, let the games begin.


sparkie

sparkiemalarkie

henm2 wrote: »

The court seal is a special indentation at the bottom of each page of the power of attorney. It confirms that it has been registered.

Thank you.
I'm now guessing that the 'sealed copy' was sent to mum.
My documentation has nothing other than typed information on it.


sparkie