Add your feedback on energy supplier Powershop

fewkeste

Tafrock wrote: »

You know what to do then tlcgrantham. Powershop rely on you holding on in anticipation of big discount packs.

Which of course will not materialise unfortunately I suspect.

tlcgrantham

Winter Shaker cost £9.93 Worth £16.01 discount 38%
Winter Shaker cost £13.54 Worth £20.83. ". 35%
Simple Saver. cost £6.45. Worth £8.00. ". 19.4%
Major Saver cost. £11.28. Worth £13.89. ". 18.8%
Little Extra cost. £5.68. Worth £6.71. ". 15.4%
Smarty Pants cost £6.90. Worth £8.12. ". 15%
April future x2 cost £8.47 Worth £10.33. ". 18%
April future x2 cost £10.11 Worth £11.76. ". 14%

No Heave Ho or Jumbo packs offered

tlcgrantham

I'm in my second year with PS and still getting unbeatable prices. This month(ending tomorrow) l have used £105.40 worth of gas and electricity and paid £71.50, a discount of 32%. The cost with Greens' Oak tariff, next cheapest supplier for me, is over £79.

drphila

Anyone else had two 40%+ special discount packs come into their shop earlier this week with an expiry date of 11.59 2/11/19, only to see that they have disappeared from their shop today?


Customer service say they have no record, so any info you have on them and their name would be helpful. In fact, anything new that came into your shop earlier this week, because your discount %'s may have been different from mine.

fewkeste

tlcgrantham wrote: »

I'm in my second year with PS and still getting unbeatable prices. This month(ending tomorrow) l have used £105.40 worth of gas and electricity and paid £71.50, a discount of 32%. The cost with Greens' Oak tariff, next cheapest supplier for me, is over £79.

The vast majority of Powerpacks on offer recently are nowhere near the % discount you have achieved. I wonder, are you possibly achieving the discount by using previously purchased (in year 1) high discount Powerpacks, and that it is the running down of that high discount credit that allows you to achieve the discounts you are?

In my last months with PS I hardly bought any Powerpacks but still achieved a good (beating Top Shopper rate) discount by PS using my previously high discounted credit up.

When I look at the discount of the packs you have bought recently, there is no way they could on their own give you % savings you have achieved I would have thought.

tlcgrantham

The breakdown of power packs used to achieve 32% discount was as follows:
2 Winter Shakers cost £23.47 worth £36.84
2 November futures cost £40.62 worth £58.68
1 Oktoberfest. Cost £7.41 worth £9.88
By the way I did notice that PS did change the value of my hallowe'en packs
Pack 1 from Worth £7.41 to £8.00 and Pack 2 from Worth £22.83 to £34.72 but the discount % remained at 20% and 15% respectively

Equites

Here is what Powershop decided to offer me this month (as ever for reference, 2nd year with them, only for electricity, annual usage c.4000kWh).

1 x Winter Shaker @ 38% (equivalent to 7 days usage)
1 x Little Extra Pack @ 21.5% (equivalent to 3 days usage)
1 x Simple Saver @ 19.4% (equivalent to 3 days usage)
2 x April Future Packs @ 14% (equivalent to 14 days usage in total)
No Jumbo pack this month.

Using the Bill Information Tab in the internet account, it's enlightening to see that the Avg Unit Price I've paid has risen constantly each month since Dec 18, as follows...

Dec 18 - 10.61 (p/unit)
Jan 19 - 11.37
Feb 19 - 11.42
Mar 19 - 12.05
Apr 19 - 13.20
May 19 - 15.13
Jun 19 - 15.19
Jul 19 - 16.51
Aug 19 - 16.52
Sep 19 - 16.57
Oct 19 - 17.19

Using Which? Switch Energy just now, I see that Powershop is the fourth best available option.

Symbio again offer the best two rates.
Bizarrely, if I use Symbio's own website, they offer me two completely different tariff options that are more expensive - looking at the T&C's I then see that the tariffs they are offering expired on the 31st October.
It's not a reassuring sign of the companies competency that their own website cannot even quote you their latest tariffs (though kudos to Which? for having the latest tariffs up and running).

The surprising third best fixed rate option is Scottish Power - they are usually woefully uncompetitive in this distribution area (North Scotland). Tempted to switch to them, even though I will be moving in the next few months, as they are working out £40 cheaper over a year.

tlcgrantham

Looks like PS are discontinuing Jumbo packs. Hopefully Equites with the Winter Shaker packs and some better discounted special packs your unit price will drop much closer to last Decembers rates.

Tafrock

During my time with powershop my unit cost according to powershops tab reached a low of 9.81 in December 2017

From There it rose until my final month in April 2019 of 14.06. The previous month (March 2019) it was 13.17 and in February it was 11.81

I am now paying 12.44 p per kwh with symbio
Please note though that powershops tab prices aren't your real unit cost that would be lower. Powershops tab quotes prices including standing charge which is odd. That artificially makes the unit price higher than it actually is

However the huge jumps in kWh experienced by myself in my final months would still be the same increase

17.19 per kWh (powershops tab) is far higher than achievable elsewhere. I left when mine was 14.06

tlcgrantham

Cost £8.54 Worth £10.67 @ 20% discount