broadband speed

katsclaws

Our internet is very slow. I can't even do a broadband speed check. When I click on internet icon it says 100mbps. But it takes a minute to load one page on desktop pc.

Inner_Zone

katsclaws wrote: »

Our internet is very slow. I can't even do a broadband speed check. When I click on internet icon it says 100mbps. But it takes a minute to load one page on desktop pc.

If you mean the icon on Windows right hand side corner then that will be the speed of the Ethernet card is connected to the router, not the internet speed. You need to run a speed test, why can't you? Even on dial up can run a speed test.

grumpycrab

katsclaws wrote: »

When I click on internet icon it says 100mbps.

That's the speed from your pc to router.
1. has it always been slow?
2. when did you last turn router off (wait 10 seconds) turn on again?
3. I assume the pc is connected via a cable to the router? If not try a cable
4. is there any other device you can connect to the router to confirm speed? e.g. Android or Apple phone

blakbruker

Which ISP are you with and what speed does your contract say you should be getting?

RumRat

Check your actual speed. HERE...

John_Gray

Or, more successfully : speedtest.net or thinkbroadband

were

Someone will soon ask if you have run the FREE Malwarebytes yet?

katsclaws

Thank you everyone for your replies.
Innerzone, Ihave managed to run a speed test (uswitch) and it says download speed 1.76 mbps and upload speed 17.2. Disttance from Exchange 1.9 miles.
grumpycrab, it's been really slow for the last couple of days. It's connected via a cable. I will switch off router.
blakbruker, our ISP is BT Business Broadband. We are not currently in a contract.
Thanks RumRat and John Gray.
were, I can install malaware bytes.

katsclaws

That last reply took more than a minute to load.

forgotmyname

Connected over WIFI? Often thats the issue over the actual download speed.

grumpycrab

katsclaws wrote: »

it's been really slow for the last couple of days.
It's connected via a cable.
our ISP is BT Business Broadband

forgotmyname wrote: »

Connected over WIFI? Often thats the issue over the actual download speed.

Using a cable.

If nothing's changed in your house - have you rebooted the router yet? - chances are its BT; if you're paying for Business - get them to sort it out.