Vodafone E-billing

carly

mine is fully up and running! hurray. first time its worked since i joined 3 months ago. long may it last

Tincan

damn mines STILL not working been like this for month and months... mine always gives this error when trying to register

Unfortunately, your request cannot be processed.

This account number for this mobile phone number is not valid. Please contact Customer Care for assistance.

As a side note i have been emailing you guys on the forum team and had no update since 1/2 months ago so just been waiting, can't believe a company the size of vodafone can't get a web site working though and for this amount of time too....

MyRubyRed

Guys
Just to advise that Vodafone have e-mailed me and offered me 2 months half price line rental for the inconvenience of not being able to access on line bills.

MyRubyRed

Further update - have been able to access online bill and guess what.......previous bill was incorrect. It should have shown a £30 credit which Customer Services told me they could see appearing on the itemisation I couldn't see when I queried the total. But it aint showing anywhere. Have requested an urgent explanation. Very very unhappy with this company now. And doubtful whether the latest sweetner will appear.

faza20

The online billing still isn't 100% for a lot of our customers.

If you want to get in touch using the Online Contact Form on the Vodafone website, putting FIT135 anywhere in the body of the text, I'll be happy to make sure it has been added and send any bills you might be missing.

Faza20
Vodafone UK