Candy Telecom Sim Only

westfielder

Hi ordered and paid for 2 SIMS from Candy Telecom on 20th December.

It's now 10 weeks later and still no SIMS

I have contacted them many many times, being very polite.

One time they told me that 100 sims had been lost in the post.

Most of my contacts through their website get ignored. The others tell me they will send out replacement SIMS straight away. Nothing ever arrives.

Looking at their company data - it looks like they used to run from a private house.

The webchat button is NEVER available on their website - they will never call you.

When you dig into their website you can see it's pretty superficial.

They even use freeware on their website for their support chat.

I guess that this is a tin pot garage based company that wants to make it quick in the telecom wold and haven't the faintest what they are doing. Unfortunately, it's the innocent customer that suffers.

I would suggest that you don't make my mistake - once I had signed up to them I cancelled my old contracts and then had to go on to expensive PAYG tarriffs a month later while still awaiting the promised SIMS - thereby paying out far more than I would have saved.

OFCOM now informed

Nick

Lojinx

Please do the following re candy telecom:

1) Cancel any direct debit IMMEDIATELY

2) Report Candy Telecom to ofcom: (google for link - I am not permitted by the site to post the URL)
Phone or internet service complaints: 0300 123 3333 or 020 7981 3040

2) Contact your bank to claim back the money that has been fraudulently received from you

Atasas

@pocketslint
http://forums.moneysavingexpert.com/member.php?u=977117
or even mods- time to change the title in to Candy Telecom-scam

Lojinx

Just don't waste any more time looking at these jokers

Atasas

https://forums.moneysavingexpert.com/discussion/comment/73881009#Comment_73881009

the "other"- new trade name CTRLmobile venture is in testing stage, to see, if it will follow Candy faith, by the same director-proprietor
http://forums.moneysavingexpert.com/showpost.php?p=73881009&postcount=10