Ordered cooker online but want to return after use

[Deleted User]

NotRichAtAll wrote: »

a piccy of the actual pan supports would be good,

Very traditional, see here;
http://www.beko.co.uk/50cm-double-oven-gas-cooker-bdvg592-silver-white

Keep_pedalling

Those enamel coated supports are not only shiny but are rounded providing very little contact area on the the pan. Not a fault but not great design either. Better hobs have cast iron supports with flat matt surfaces.

Adding a ring reducer, designed for putting coffee pots on might help especially for small pans.

https://www.amazon.co.uk/d/Shops/KitchenCraft-Galvanised-Iron-Gas-Ring-Reducer-4-5/B0001IX10M

Tigsteroonie

We have what is possibly an earlier version of that Beko, in that the grill & oven knobs are to the left rather than right, but basically the same.

We didn't find the supports slippery, but we did find them too widely spaced for our milk saucepan so (if we forget) it falls through the gap and tilts.

We've had it for two years, I doubt the supports are slippery any more!

photome

If the pans tilt or slide then the support can't be level IMO

Have you tried a spirit level on the pan support, maybe they are bent/ twisted or have a missing foot

RoonilWazlib_2

What outcome do you want?
Have you spoken to the trader at all yet?

dacouch

Moneyineptitude wrote: »

You don't help your case with personal attacks on those who have bothered to respond.

Pots and Pans may break my bones, but names will never hurt me

[Deleted User]

dacouch wrote: »

Pots and Pans may break my bones, but names will never hurt me

Perhaps that's true, but does it make you more or less likely to post helpful responses?

neilmcl

I think it's a case of you get what you pay for tbh. Having had a look at the review video on http://ao.com/product/bdvg592s-beko-gas-cooker-silver-26082-10.aspx the hob supports do look pretty lightweight and I'm not surprised that your pans would easily move about on them when knocked.

Shaka_Zulu

Pria.williams wrote: »

Because I can. The forum is open for people to post on. I wanted some advice to see if it was even worth contacting the seller. Your replies have been unnecessary and I don't feel there is any need for you to add anything more to this thread.

OK snowflake!

Pria.williams

amersall wrote: »

Use the guarantee, phone Beko and tell them the pan supports are not good.
I have a Beko gas hob and have just had mine replaced under guarantee as they are very flimsy and the pans slide on them, the coating is very thin and they scratch easily.

Thank you. I am going to contact them tomorrow to see if they can possibly replace them.

Keep_pedalling wrote: »

Those enamel coated supports are not only shiny but are rounded providing very little contact area on the the pan. Not a fault but not great design either. Better hobs have cast iron supports with flat matt surfaces.

Adding a ring reducer, designed for putting coffee pots on might help especially for small pans

Thank you. I will definitely look into this as an option if Beko do not do anything after I contact them.