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We've been blocked and deleted by the solicitors.

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  • robatwork
    robatwork Posts: 7,268 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Sleazy wrote: »
    Confused by the thread title - Blocked & Deleted ...?

    It's the facebook generation and a bit over-emotional.
  • Or that's what it feels like.

    Exchange was meant to be on the 1st December which hasn't happened. I've been trying to contact the solicitors multiple times a week since to get an update on what was happening since but the calls go to voicemail every time. They have an online messaging system which never gets answered so at this point in time I literally have no idea why they have a telephone number or any other contact as they never seem to use them! I'm being completely neive here but I was under the impression that the solicitors work for me and I shouldn't be doing all of the chasing?

    I'm buying a new build and have use the recommended firm that the builder have suggested. I just want to know if never being able to contact them is a normal thing or should I move on to another firm? I'm not saying this process should be easy but they are completely tainting this whole thing.
    The main reason that I wanted an update is the fact that the house, as good as it is, is leasehold and I was enquiring about the terms of the lease and if it was possible to buy the freehold at the same time as the purchase. They said not to worry and that they would look into it but I've heard nothing. I wanted to read the information before fully committing but I've now had to pay for built in appliances etc. which I was told by the builders that were not going to refund if I don't buy the house.

    The 1st Dec was 28 days after they were instructed and the date the reservation expired.

    My worry now is when it's time for completion I won't be able to contact them then either or if I want to clarify anything that they have found. I'm in a very depressing living environment at the moment and thought I would put up with it for a few months to get a dream property (minus the leasehold issue). I've certainly learned my lesson with this whole thing.

    No, just no. And no again.

    Just to clarify, no.
  • Bossypants
    Bossypants Posts: 1,285 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    sparky130a wrote: »
    No, just no. And no again.

    Just to clarify, no.

    No to what, exactly?
  • Bossypants wrote: »
    No to what, exactly?

    Is it not clear? Just no, no, and thrice no.
    You can pick your friends and you can pick your nose but you can't pick your friend's nose.
  • Voyager2002
    Voyager2002 Posts: 16,291 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Is it not clear? Just no, no, and thrice no.

    Not clear to me. Could be 'no' to changing conveyancer; 'no' to using this firm; no to buying that house...
  • csgohan4
    csgohan4 Posts: 10,600 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper Photogenic
    Sigh just 'no' to the thread too
    "It is prudent when shopping for something important, not to limit yourself to Pound land/Estate Agents"

    G_M/ Bowlhead99 RIP
  • Bossypants
    Bossypants Posts: 1,285 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    Some rather melodramatic responses to a nit unreasonable OP I would say.
  • No to using a builders recommended legal representative. And even more so with complications regarding trying to buy a freehold.

    Though if you require a freehold i'm baffled why you'd even entertain a new build leasehold. You just as well sign a blank cheque for the developer.
  • martindow
    martindow Posts: 10,568 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The lease certainly needs checking. It seems to be a money-making racket in some cases making houses unsaleable after a few years

    https://www.theguardian.com/money/2016/oct/29/new-builds-house-buyers-leasehold-property-trap
  • robatwork wrote: »
    It's the facebook generation and a bit over-emotional.

    Well would you feel if you paid someone to do some work on your behalf who then became uncontactable with you not knowing if they actually did any of the work you asked them to do? I think my emotions are warranted in this instance.

    sparky130a wrote: »

    Though if you require a freehold i'm baffled why you'd even entertain a new build leasehold. You just as well sign a blank cheque for the developer.

    My inlaws did the same 21 years ago when they bought their newbuild house. Managed to get the freehold for £500 at the same time as the property purchase.

    Didn't realise my thread would invoke such hatred. But thanks to those who had useful responses. I think I will change companies in the new year. At least now I know, as someone mentioned earlier, that I will probably need to pay for everything to be done again.
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