Buying an ex Mobility vehicle

My husband did a part exchange for a car that turns out to be an ex Mobility car.

They didn't tell him this until after money had changed hands and then they also added about him having to go to the Post Office and fill out forms to get the Tax Class changed.

To be honest I'm not terribly happy with it being ex Mobility as it was a lot of money and I have read that dealers buy them very cheaply as they often need various repairs if the person who owned it was using the car to get a wheelchair in or out or may have damaged the paintwork with walking aids.

I've been told it's against the Sales of Goods Act to sell a car without saying it needs to have it's Tax Class changed, does anyone know if this is the case. I'm having no success with getting the Dealer to take the car back :(
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Comments

  • knightstyle
    knightstyle Posts: 7,179 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    We tend to buy 3 year old ex mobility cars as we need an automatic, generally good value and we really like them. They will have full manufacturers service history, good tyres, not cheap ones, plus we get a decent one years warranty.
    Normally the garage we buy from changes the tax registration as we get some tax paid, can only remember doing it ourselves once.
    Current car is a Ford Cmax, bought six months ago, smoothest auto we have owned and no problems with it so far.
    So my advice is do not worry about it being ex mobility just go on line or to the PO and sort the tax out.
    NOTE I don't think you can legally drive it until you have done this!
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Mercedes55 wrote: »
    My husband did a part exchange for a car that turns out to be an ex Mobility car.

    They didn't tell him this until after money had changed hands and then they also added about him having to go to the Post Office and fill out forms to get the Tax Class changed.

    To be honest I'm not terribly happy with it being ex Mobility as it was a lot of money and I have read that dealers buy them very cheaply as they often need various repairs if the person who owned it was using the car to get a wheelchair in or out or may have damaged the paintwork with walking aids.

    I've been told it's against the Sales of Goods Act to sell a car without saying it needs to have it's Tax Class changed, does anyone know if this is the case. I'm having no success with getting the Dealer to take the car back :(

    you are buying a car that can have been coddled its whole life or abused.
    Just like any other.
    Old couple next door have a motability car and its always clean and looked after.
  • forgotmyname
    forgotmyname Posts: 32,864 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    As above you will never know how it was treated whether private or ex hire car or mobility.

    Ive seen mobilty cars less than 3 years old where you would just want to tow it to the scrapheap. So many scrapes and dents the driver obviously parking by ear but forgot they were deaf and could not hear the crunching noise of bodywork or bumpers.

    In laws lived in a sheltered housing type development and during the snow/ice/cold spells the old ones would go out and start it up and stick the heaters on and leave it running until all the snow and ice had melted off the car.

    That would be a terrible buy, low mileage but wonder why the engine fails at a very low mileage. But whose to say a private motorist wont do the same, not caring about the engines life because they change cars every 12 - 36 months so not their problem?

    If you were worried about repairs being done you should have paid for a proper inspection before buying.
    Censorship Reigns Supreme in Troll City...

  • Mercedes55 wrote: »
    My husband did a part exchange for a car that turns out to be an ex Mobility car.

    They didn't tell him this until after money had changed hands and then they also added about him having to go to the Post Office and fill out forms to get the Tax Class changed.

    To be honest I'm not terribly happy with it being ex Mobility as it was a lot of money and I have read that dealers buy them very cheaply as they often need various repairs if the person who owned it was using the car to get a wheelchair in or out or may have damaged the paintwork with walking aids.

    I've been told it's against the Sales of Goods Act to sell a car without saying it needs to have it's Tax Class changed, does anyone know if this is the case. I'm having no success with getting the Dealer to take the car back :(

    When did he buy it?

    That Act was changed to the Consumer Rights Act in November 2015.

    Everything you've found out since buying it could have been established before it was bought.
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    Mercedes55 wrote: »
    ...I have read that dealers buy them very cheaply as they often need various repairs if the person who owned it was using the car to get a wheelchair in or out or may have damaged the paintwork with walking aids.

    Is there any sign of damage or sub-standard repairs on it, which were not visible when you viewed the car before deciding to buy it, or before accepting delivery?
    I've been told it's against the Sales of Goods Act to sell a car without saying it needs to have it's Tax Class changed

    It isn't. And, assuming you bought it after October 2015, it's not SOGA but the Consumer Rights Act that's applicable. It still isn't, though.
    I'm having no success with getting the Dealer to take the car back :(

    I'm really not surprised.

    The CRA gives you the right to a full refund within 30 days if it is of unsatisfactory quality, unfit for purpose or not as describe. Are any of those applicable? If you think a refund is required, and the dealer refuses, then you will need to put the car outside of your use immediately, and launch a court action. If it's more than £10k, then it is not a small claim.
  • We bought the car yesterday. If it had been advertised as 'ex Mobility' I wouldn't have bought it :(
  • stator
    stator Posts: 7,441 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Ex mobility cars are usually in better condition.

    If they didn't tell you about the tax class change then write a letter of complaint saying what you want them to do.

    Trying to get them to take it back seems pointless. There's nothing wrong with the car.
    Changing the world, one sarcastic comment at a time.
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    Mercedes55 wrote: »
    If it had been advertised as 'ex Mobility' I wouldn't have bought it :(
    <shrug> Perhaps you should have asked before buying, then.
  • stator wrote: »
    Ex mobility cars are usually in better condition./B]

    If they didn't tell you about the tax class change then write a letter of complaint saying what you want them to do.

    Trying to get them to take it back seems pointless. There's nothing wrong with the car.

    Better condition than what?
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    Better condition than what?
    Than cars of a similar age and mileage in general, at a wild guess...
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