connecting to virgin media rules

donnajunkie

turnbull wrote: »

Beware of slow conenction speeds. Ours is painful and feels like a 56k modem. We've paid for 8MB so I phoned them up to look into this. They sent me to BTs proper speed testing site:
http://speedtester.bt.com/
It returns 412k. Virgin put their speeds below:
100kps or more - acceptable on 512kbps products
200kbs or more - acceptable on 1Mb products
400kbs or more - acceptable on 2Mb, 4Mb & 8Mb products
GREAT!
Pay for 8MB, get 400k (1/20th)and VIrgin say this is acceptable.
I'm moving supplier!

things like how close you are to an exchange have an affect on your speed doesnt it? they have a base only 2 or 3 miles away so we shouldnt have a problem related to distance. most people i know that have broadband from them say it works fine. so hopefully i will be lucky.

feival

Personally I am very happy with the Virgin PC Guard software. Asides from that check out this site for the best deals on Viring - much better than their web deals. http://www.virginmediauser.com/forum/viewtopic.php?f=37&t=84

SPANIEL36

i rang up and had their 2 for 20 offer (telephone and broadband) on my bill i get charged 11 quid.......thats it!!! plus the costs of my phone calls, It says its for line rental. No mention of broadband what so ever!!!