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Food poisoning at Trafford Centre Restaurant

My daughter & partner have been extremely sick following a meal out on Monday at the Trafford Centre.
I have e mailed the restaurant & they are investigating they say through a 3rd party.
Unsure of any rights or where else I should report to to ensure no one else experiences the same?
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Comments

  • Caz3121
    Caz3121 Posts: 15,823 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    has the doctor been able to pinpoint the source via stool samples?
    have they confirmed food poisoning rather than something like norovirus?
  • lincroft1710
    lincroft1710 Posts: 18,819 Forumite
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    Unless you are omnipresent you cannot "ensure no one else experiences the same". You could contact Environmental Health, who may temporarily shut the restaurant down.
    If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales
  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    What rights are you expecting to have?
  • philng wrote: »
    My daughter & partner have been extremely sick following a meal out on Monday at the Trafford Centre.
    I have e mailed the restaurant & they are investigating they say through a 3rd party.
    Unsure of any rights or where else I should report to to ensure no one else experiences the same?
    How do you know it was the restaurant/
    Don't trust a forum for advice. Get proper paid advice. Any advice given should always be checked
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
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    philng wrote: »
    Unsure of any rights
    You first need to establish beyond any doubt that food from the restaurant was the cause of you being "extremely sick". So I'd be waiting to see what result the restaurant's own investigation comes to.

    Were you hospitalised?

    Have you suffered any material loss?

    By "rights", do you mean compensation?
  • You first need to establish beyond any doubt that food from the restaurant wgas the cause of you being "extremely sick". So I'd be waiting to see what result the restaurant's own investigation comes to.

    Were you hospitalised?

    Have you suffered any material loss?

    By "rights", do you mean compensation?

    Wouldn't the balance of probability be enough?
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Wouldn't the balance of probability be enough?

    Yes, but not in the way you think.

    You would need to prove - on the balance of probability - that they were negligent in their duty of care and the negligent act/omission caused the damage/injury.

    However, given the incubation period for food poisoning can be anything from a few seconds to 6 months...I would say its a long way off from the balance of probability supporting the restaurant as being the culprits.
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If you really feel the restaurant is to blame you could always contact the Food Standards Agency or your local authority.
  • Yes, but not in the way you think.

    You would need to prove - on the balance of probability - that they were negligent in their duty of care and the negligent act/omission caused the damage/injury.

    However, given the incubation period for food poisoning can be anything from a few seconds to 6 months...I would say its a long way off from the balance of probability supporting the restaurant as being the culprits.

    How do you know what I think?
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    How do you know what I think?
    Not what you "think"; more what you inferred.
    Why make an argument of it?
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