"print filter pipeline host stopped working"

castle96

too late, I did it
Spooler OFF, comuter shut down,
On again and Spooler is shown as ON/Automatic
Printer is still there/deleting

Get rid of which/what corrupt instal. Where

As I say, the download wont go any further as the next button is greyed out

USB Plugged in/turned on printer. Nothing other that duh dah sound

Instal disks have long gone

(Many thanks for your patience)

AndyPix

The printer that is still there/deleting is a corrupt entry that we need to get rid of before you can install it properly again.


If you double click the printer, are there any print jobs in the queue ?
If so, that would stop the printer being properly removed.


Dont worry about install disks, you dont need them, you need to get rid of this corrupted install then reinstalling it will be a doddle

castle96

Have cancelled the 1 o/s job (2011) and printer has gone from Control Panel (printers) and from list of Programms

Spooler seems to turn on automatically, when computer is restarted - on again now

Where are my recent downloads shown/stored (to stop me having to download the drivers each time I turn on/off (though as I say, the buttons are greyed out)

AndyPix

ok good, so before you start downloading drivers, lets get the computer to recognise that you are actually plugging in a printer ..


Now that the corrupt one has gone, what happens when you turn on the printer and connect the usb to the pc.
Do you still just get the beep, or do some windows pop up ?


nb the spooler will start automatically - that's fine

castle96

Andy - MANY thanks for your help today. I must go to work now but will if I may be back on here 2.30 Tues - OK ?

Brother printer gone from Programms and Control panel

Spooler is on again (seems automatic on restarting.

Driver download done again (but continue/next button is greyed out. (Where is this download stored eachtime I turn on ?)

Again, thanks

AndyPix

No problem, but please , if you want me to help you then you need to follow my thought processes as im not physically at the machine with you ..


Please forget about the driver for now - we will get to that once we have made windows start to recognise that a printer is being plugged in !!


When you are back, please let me know the answer to my question above

castle96

Hello Andy,
Somehow ! all is now well..... The next button on the drivers was still greyed out, but up flashed that they were downloading. Don't know how/why, but thanks t your tenacity with me/problem, all now fine. MANY thanks to you and people like you. I do do the same where I am able.
Again, mucho grasiarse

AndyPix

Great news !
Yes thats what i was aiming for .. The old corrupt install was stopping windows detecting the plugged in device being recognised as new so it wouldnt try to go away and find the drivers.


If it hadnt found the drivers on its own then we could have moved to step 2 ..


Thanks for letting us know the outcome