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"print filter pipeline host stopped working"

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13

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  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    At the risk of repeating myself for a 4th time ... remove the driver and package ;)


    And remove both the brother drivers/packages


    Note : you may need to stop/start the spooler again before hand, depending what state its in
  • castle96
    castle96 Posts: 2,978 Forumite
    Part of the Furniture 1,000 Posts
    edited 14 November 2016 at 2:46PM
    have removed one of the X86 but the other shows

    The following package(s) can not be deleted:
    brprb7e1.inf
    This package contains the following driver(s) that are in use:
    Brother DCP-135C Printer; This driver is used on:
    Brother DCP-135C Printer

    The following driver(s) can not be deleted:
    Driver Brother DCP-135C Printer is in use. It is used on:
    Brother DCP-135C Printer


    this was whether i ticked just driver or incl. package.

    Still worth going for a new instal ?
  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    stop the spooler, start it again and QUICKLY go to delete the driver/package again


    You have found the driver that your printer is using, so going for a re-install before removing that one is unlikely to work as it didnt the first time you tried .
  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    Oh, and right click on the printer and choose "remove/delete" or whatever the wording is in vista
  • castle96
    castle96 Posts: 2,978 Forumite
    Part of the Furniture 1,000 Posts
    no drivers/packages now showing
    spooler off/on
    printer shows as "deleting" (not deleted. Ie I can still 'see' it)
    bell sounds
    Instal is downloded, but

    "connect USB to PC and machine
    switch machine on
    wait for instalation process to continue"
    It doesn't. Does nothing/does not proceed. Back and NEXT are still shown as greyed out
  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    castle96 wrote: »
    printer shows as "deleting" (not deleted. Ie I can still 'see' it)


    You have restarted your computer havent you ?
  • castle96
    castle96 Posts: 2,978 Forumite
    Part of the Furniture 1,000 Posts
    yes but still shows as deletING not deletED (ie just not showing).

    Right click > delete.... it doesnt

    NOT showing though in list of programs....
  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    stop the spooler and actually turn off your computer
    (not sleep or hibernate, actually shut it down)


    When you restart it the printer should be gone
  • castle96
    castle96 Posts: 2,978 Forumite
    Part of the Furniture 1,000 Posts
    OK, ,will do/again.

    But, I have downloaded the drivers again, and the instalation will go no further because the 'next' and 'back' buttons are still greyed out
  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    Forget that for now, lets get rid of that old/corrupt install.
    Then, before you start the new driver software, id like you to plug in your printer to the usb port and see if windows does something other than beep at you


    ie. asks you for driver disk etc
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