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Potential Severe Damage caused by end of Tenancy Cleaners
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Yeah it's all very frustrating there were photos taken on the move in so I'm hoping the evidence side of things will be ok, thanks for you help Deanna too since I'm much clearer about what I would need to ask for if worse came to worse.
I'm hoping that it will turn out fine, as it should dry as you said earlier.
I perhaps didn't add I was actually there mid clean (popped in on lunch break to see what was going on), the carpet was wet but I wouldn't say soaked/flooded (from my untrained eye I would say on the wetter side but not an obvious screw up). It's possible it got worse after I guess, some areas were highlighted by the inventory clerk in the kitchen that needed re cleaning and I sent the dudes back in to do the bits identified but seems there was more that was missed.
I have now bought a house so thankfully no more for this for the foreseeable future...0 -
Glad to hear it. No more inspections lol. Just don't hire that company again lol.
They could have been using a really useless shampooer I guess (I've seen such and cleaned up after a shampooer that didn't) but even so, difficult to get enough water into carpet that it would cause leaks into the property below.0 -
Did you knock on the downstairs neighbours to see the damage? To me that's the most concerning part. It would be quite a scam to go to that extreme to get all your deposit back. Maybe the £3000 quoted involves repainting their ceiling.
Anyway all you can do is wait to their evidence and claim.0 -
I didn't, by the time this was raised we were long gone. More to the point I don't believe the LL is claiming for any damage to the property below, just the carpet (certainly wasn't mentioned as damage, only as evidence for too much water being used)0
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I didn't, by the time this was raised we were long gone. More to the point I don't believe the LL is claiming for any damage to the property below, just the carpet (certainly wasn't mentioned as damage, only as evidence for too much water being used)
Is the landlord/are you sure the water coming through to the below flat was caused by the carpet cleaner? Correlation is not causation and all that -- it's not beyond the realm of possibility that a leak just happened to appear on the same day you had your cleaners over.0 -
I think it's gonna be ok! Aside from a small recleaning charge...
Thank god for that...0
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