Complaint to POPLA about Wright Hassall

Fruitcake

Mattevansc3 wrote: »

I'll try that and write to the head office rather than the gym itself (part of a chain). They didn't make me aware of the parking T&Cs in their advertisement or when I signed up, just merely saying the parking permit was in my welcome pack. Would that also be reasonable grounds for a complaint?

While I was born with autism I wasn't diagnosed until after I signed up to the gym and got the parking ticket. Should I apply it retrospectively or just go with a non-disabled complaint?

Irrespective of when you were diagnosed, you had autism at the time of the alleged event. If you made the parking company aware of this during the appeal stage, they should have taken this into account.

beamerguy

pappa_golf wrote: »

you wont do , its like writing to ford about a problem with your Vauxhall!


the BPA hires companies to do popla appeals , in your case it ewas London counsils , but was delayed due to the Bevis situation , during this time London counsils quit and the ombudsman service got the contract.


HOWEVER: they did not want the 3500 half finished appeals , so the BPA hired a company of debt collectors called wright hastle to quickly dismiss the cases

Sums up the continuation of the scam ....

Boggy0220

Are you telling me that the stuff written on the POPLA website about making a
complaint about poor service etc is not worth anything? I am really quite shocked! 😳

Castle

Boggy0220 wrote: »

Are you telling me that the stuff written on the POPLA website about making a
complaint about poor service etc is not worth anything? I am really quite shocked! 😳

Only applies to the cases being handled by "The Ombudsman Service"; yours wasn't.

beamerguy

Boggy0220 wrote: »

Are you telling me that the stuff written on the POPLA website about making a
complaint about poor service etc is not worth anything? I am really quite shocked! 😳

There is new POPLA who make dreadful errors

There is WHOPLA .. Wright Hassall Popla, the big error by the BPA

Confucius he says ...... what the f....

chicochad

See letters I sent to PE, next stop county court. bring it on.

Further to your letter dated 23rd August 2016. I have no intention of paying Parkingeye as my appeal to POPLA Wright Hassall did not take into account the confused signage and mitigating ambulatory nature of the appeal.
I also believe Wright Hassall is not impartial having worked for multiple Parking firms in a Debt Collecting capacity and are only interested in the recent supreme court decision as a panacea.
Parkingeye also gave false photographic evidence of signage to POPLA Wright Hassall.

I have made a complaint to ISPA and they are looking into the matter.

I will set this out again for your information.

On arriving at the site with my patient/passenger I did observe signs that indicated that the car park was for use of NHS patients and as my passenger was a NHS patient with a disabled parking badge I parked in a disabled bay.
At this point my patient was in a very distressed state which I had to transfer to a wheelchair and apply oxygen before moving the patient to the NHS breast care centre, having had no time to read small print.


In Parkingeye’s evidence to POPLA Wright Hassall, “which I have a copy of; Parkingeye produced a sign that does not exist on the site. (Photograph 1 enclosed).

This sign was not in place when I arrived; and to this date I believe it is still not in place, I have photographic evidence (Photograph 2 enclosed) to prove this fact taken on the 15th of February 2015 and again in July 2016.

It would appear that Parkingeye gave false evidence to POPLA Wright Hassall.

If Parkingeye insist in following this churlish vexatious money making claim against disabled pensioners, I will have no choice but to vigorously contest this matter and defend in county court using this letter and your confusing signage plus other photographic evidence I have in my possession.



Thank you for your letter dated 8th September 2016.



As I pointed out in correspondence and photographs to you, Parkingeye used false evidence to POPLA , in a photographic sign that was not on the site, it was simply not there on the day. Had POPLA known this they would not have ruled in you favour.



If you go on to making a court claim you will be perjuring yourself and I will use this letter to the court to show I have done all in my power to point this out to you and to drop this matter.

pappa_golf

I have made a complaint to ISPA and they are looking into the matter




no they are not , they never have and they never will !


the BPA hired Wright hastle , there remit did not include being overwatched by the ISPA , despite lies being told when the contract was granted


the ISPA is in tatters , the chair person has resigned and as of the 23rd sept , the ISPA might be dead , gone ,Deceased , just like a famous parrot.

Boggy0220

Following on from my earlier post, this afternoon POPLA have responded and have informed me that my case was initiated when London Councils were in the chair and as such there is nothing they can do. They suggest a complaint to the BPA.

Are London Councils still responsible for the work they did, or in my case didn't do, when in the POPLA chair , if of course they are still in existence?

pappa_golf

London cousils contract was terminated , at which point they handed all paperwork back to the BPA ,


note the BPA:


The BPA is a membership association and not a regulator for private parking and we are unable to assist with individual parking charge notices. We can however, advise of the processes used by those parking companies that are a member of the BPA AOS Scheme (AOS).

Umkomaas

You'll get nowhere with London Councils - they're well and truly out of the picture once the BPA didn't pay their invoices (some, but not all, have been subsequently paid) and their contract was not renewed. Nothing you write to LC, ISPA, the BPA or POPLA is going to help you. Sorry, but that's the situation.

If you want to rattle a really big cage, write to Theresa May, who is presently taking a close interest in this. Read the following thread:

https://forums.moneysavingexpert.com/discussion/5524754