Please Help Met Parking charge Notice for McDonalds Gatwick South

Edna_Basher

Yep, I think that letter will do.

I suggest that you submit it through MET's online appeals portal 20 days after the date of issue stated on the Notice to Hirer - by then it will be too late for MET to react.

When you're going through the online process, it's important that you avoid selecting the "I was the Driver" option from their drop-down menu. If MET don't have a specific "I was the Hirer" option, choose "I was the Keeper" or "Other" option instead.

MET are pretty stubborn and so I would expect them to eventually send you their template rejection letter; you'll then have to go through the rigmarole of escalating your dispute to POPLA - but we can cross that bridge when you get there.

Coupon-mad

Yep that's fine if sent by the hirer (your husband) and certainly ensure he does NOT choose 'driver' in the webpage drop-down choice, as Edna rightly warns.

mrs_boop

Thank you all so much the help it is really appreciated.:beer:

I will do it online at 20 days and will update when I can

Thanks

mrs_boop

Hi i have just logged on to met site to appeal, but there is no drop down menu it just asks for your personal details, we need this information in order to respond formally to your challenge. it then has
Personal Details-
Title
forename
surname

company details
company name

address details
adress
town
county
postcode
telephone
email

your comment

supporting evidence
click to ups load

continue


so should i fill in these in my husbands name and address, it has the red stars so i dont think if i leave these out i cannot continue to the next page where it may have the drivers details????

please help need to fill this in today

mrs_boop

Coupon-mad wrote: »

Yep that's fine if sent by the hirer (your husband) and certainly ensure he does NOT choose 'driver' in the webpage drop-down choice, as Edna rightly warns.

hi coupon mad i can see your online, can you help me please

Coupon-mad

Yes, fill it in with your husband's details (nothing under 'company name' of course). The next page CANNOT ask for driver's details as they are not entitled to insist upon knowing. If it asks at any point if the appellant is the 'driver, keeper, or hirer, or other' then choose 'hirer' (second choice would be 'keeper'). Maybe they don't ask.

The 'comment' is obviously your husband's appeal as hirer, from post #11 above.

mrs_boop

Hi everyone, I have received a letter off MET today saying that they reject our appeal for the following reasons;

The terms and conditions are clearly stated on signs that are prominently displayed at the entrance and around the car park. These include that the car park is for the use of McDonald's customers whilst on the premises and that there is a maximum stay in the carpark of 60 minutes and a no return period of 60 minutes. your vehicle remained in the car park for longer than the maximum permitted stay, therefore we believe the charge notice was issued correctly and we are upholding it. It remains the driver's responsibility to check the signage where they park and adhere to any terms and conditions of parking stated on the signage.

We were given your details from Scot Group LTD, confirming you as the hirer of the vehicle.

You have now reached the end of our internal appeals procedure. You now have a number of options;

1. Payor, if you were not the driver of the vehicle a the time of the incident, request the driver to pay the parking charge notice at the prevailing price of 350 within 14 days of today's date. Please not that after this time the pan will revert to £100

2. if you choose to do nothing, we will seek to recover the monies to us via our debt recovery procedures and may proceed with court action.


So I was wandering what to do know, i know someone mentioned something about popla although i dont know what this is.

Thank you

Coupon-mad

It's second stage appeal, = POPLA, done online but you need a decent long POPLA appeal with the right wording. You just need to copy one someone has done this year in a similar situation, adapt it and show us. DO NOT look for MET ones, do not look for the same place/parking firm. What you should be copying & tweaking is a POPLA appeal about a few minutes overstay captured by ANPR camera (any firm). We have loads here, almost every week someone will be building a POPLA appeal after getting a similar PCN.

I would search the forum for 'Grace Periods POPLA' as keywords, because you said the car was only on site for 13 extras minutes:

it has a limited free stay of 60 mins and were there for 73 mins.

Under the BPA Code of Practice, a parking firm MUST allow a reasonable time on arrival to drive in, find a parking space, read the signs (if obvious) and decide whether to stay...and the mere three minutes you are held to have taken for that part ('arrival Grace Period') is very quick, certainly reasonable. On leaving, the BP CoP states that they MUST allow a minimum of TEN minutes = ergo your total '13 mins' is within the two reasonable grace periods that must apply either side of the 'allowable parked 60 mins'.

Show us your draft POPLA appeal based on others you find but do not even read one from 2015 or older.

mrs_boop

Thank you Coupon Mad

mrs_boop

Can i just ask

The car hire firm sent us the ntk that they had received of MET, but MET only sent us a letter, not the one with the pictures of the car. So will this help us because they didnot send it and how would they know we had even seen this ntk unless the hire company said they would send it to us otherwise we have only had a bog standard letter without the photo's, if that makes any sense.

Thanks