Sold out of date Clarityn antihistamines from Sainsburys

robatwork

Email or write to them:

http://help.sainsburys.co.uk/help/refunds-returns/how-do-make-a-complaint

I agree it's pretty poor to have something this far out of date on the shelf, but what people (some inartfully) are trying to say is that they won't cause any harm and will still be effective. I have used plenty of out of date medicine, but draw the line at years rather than months.

You should complain well before going back to the shop - then you can check yourself if the shelves still have the offending items and if so, bring it up with the store manager.

DCFC79

Wadiuxanne wrote: »

Wow thrilled everyone assumes this is about compensation. Not the fact Sainsbury is selling medicine this far out of date. Would you be happy giving these to kids or your grandparents? It's surely more a case of safety and peace of mind. I wouldn't expect to buy medicine so far out of date from such a large supermarket and find it that extremelly worrying. Was more looking to find out the best place to report it. And to dispose of it I will be returning directly to the source for a refund and they can then find a way to dispose of them, let's hope it's not back in the stock rotation eh.

Mistakes happen but the main thing is no 1 was harmed.

No the tablets will be destroyed.

glentoran99

Wadiuxanne wrote: »

Wow thrilled everyone assumes this is about compensation. Not the fact Sainsbury is selling medicine this far out of date. Would you be happy giving these to kids or your grandparents? It's surely more a case of safety and peace of mind. I wouldn't expect to buy medicine so far out of date from such a large supermarket and find it that extremelly worrying. Was more looking to find out the best place to report it. And to dispose of it I will be returning directly to the source for a refund and they can then find a way to dispose of them, let's hope it's not back in the stock rotation eh.

Yes, worst case they would be ineffective

LadyDee

Wadiuxanne wrote: »

Wow thrilled everyone assumes this is about compensation. Not the fact Sainsbury is selling medicine this far out of date. Would you be happy giving these to kids or your grandparents? It's surely more a case of safety and peace of mind. I wouldn't expect to buy medicine so far out of date from such a large supermarket and find it that extremelly worrying. Was more looking to find out the best place to report it. And to dispose of it I will be returning directly to the source for a refund and they can then find a way to dispose of them, let's hope it's not back in the stock rotation eh.

Well, if all you want to do is report it then Sainsburys Head Office Customer Service would be a good place to start.

Cornucopia

If you mean Clarityn Hayfever Tablets that are comprised of 10mg of Loratidine generic antihistamine, then you can make considerable savings (c. 75%) by buying the generic version of this medication, which is functionally identical.

neilmcl

Cornucopia wrote: »

If you mean Clarityn Hayfever Tablets that are comprised of 10mg of Loratidine generic antihistamine, then you can make considerable savings (c. 75%) by buying the generic version of this medication, which is functionally identical.

Totally agree.

OP, next time you buy go for the supermarket/chemist own brand generic. Exactly the same thing for a fraction of the cost.

k3lvc

Wadiuxanne wrote: »

Wow thrilled everyone assumes this is about compensation. Not the fact Sainsbury is selling medicine this far out of date. Would you be happy giving these to kids or your grandparents?

:rotfl::rotfl:post 10 before you mention the poor children

Presumably as the purchaser you exercised your right to check the Use By date before purchasing ?

shaun_from_Africa

neilmcl wrote: »

Totally agree.

OP, next time you buy go for the supermarket/chemist own brand generic. Exactly the same thing for a fraction of the cost.

Or if you know anyone who is going to the USA, ask them to pick you up a bottle from Walmart, Costco etc.
You can get a bottle of 300, 10mg Loratidine tablets for under £10 which is about 3 1/2p per tablet as opposed to the Clarityn in Sainsbury which are close to 40p per tablet.

worried_jim

I've just checked my tablets that I bought in May 2016, I'm in Turkey now and have them in case I get bitten by Mossies. The expiry date is 05/18 so two years from purchase.

So effectively the item purchased at Sainsbury's has sat on the shelf (in a busy supermarket) for two years. I'm calling this thread out as BS. Op- it's time to see a photo of the reciept and offending item.

shaun_from_Africa

worried_jim wrote: »

I've just checked my tablets that I bought in May 2016, I'm in Turkey now and have them in case I get bitten by Mossies. The expiry date is 05/18 so two years from purchase.

So effectively the item purchased at Sainsbury's has sat on the shelf (in a busy supermarket) for two years. I'm calling this thread out as BS. Op- it's time to see a photo of the reciept and offending item.

Not too long ago, I purchased a bottle of contact lens disinfectant from a Tesco pharmacy and when I got this home, I discovered that its expiry date was more than a year ago.
It may have been stuck at the back of a shelf somewhere or possibly on the wrong shelf but whatever the reason, it goes to show that occasionally these things can happen.