Don't use eBay Drop Off at Argos. They cost me £56.

mrcol1000

fleshandbone wrote: »

The ebay system is unbalanced and all I am trying to suggest is a way to make it more fair.

By allowing sellers not to send something because it is not being sent tracked and keeping the money for it? That is sure to fix Ebay.

RFW

fleshandbone wrote: »

The ebay system is unbalanced and all I am trying to suggest is a way to make it more fair.

It has to be unbalanced, if it wasn't weighted to the buyer there wouldn't be any buyers. Most of what you are referring to isn't specific to Ebay, it's the law.

Do you pay for tracking on everything you purchase?

As a seller I generally send the most effective way possible that keeps me competitive. I can build in losses to my business and remain profitable, that's how I make the system balanced in my favour. If you can't do that then selling isn't for you.

anotheruser

greenstreetprince wrote: »

ring them again, tell them you have been given a receipt, provide them the tracking ref and demand to know what they will do about it.

That's right, because it's life or death...

Whatever happened to asking nicely? No wonder people who have to deal with customers hate customers these days.

DON'T demand, just ask and be firm. Shouting, ranting and raving will do nothing but make people laugh at you - usually behind your back.

theonlywayisup

fleshandbone wrote: »

The same can be said for buyers, they choose untraceable, get the item, and make a claim against the seller for non delivery knowing that ebay will side with them.

The ebay system is unbalanced and all I am trying to suggest is a way to make it more fair.

Suggest all you like. The law is the law and currently a seller needs to show delivery to the buyer.

That's not eBay, or Paypal or Facebook et al, it's the law.

soolin

theonlywayisup wrote: »

Suggest all you like. The law is the law and currently a seller needs to show delivery to the buyer.

That's not eBay, or Paypal or Facebook et al, it's the law.

The law can be very inconvenient sometimes.:T

As an eBay seller I could not support any suggestion that eBay force buyers to pay for tracked postage or give up their legal rights. Why on earth would any seller support a scheme that drove buyers away?

fleshandbone

The law needs changing

soolin

fleshandbone wrote: »

The law needs changing

As a consumer I completely disagree.

fleshandbone

soolin wrote: »

As a consumer I completely disagree.

As a business owner I completely agree

soolin

fleshandbone wrote: »

As a business owner I completely agree

If we follow this on logically all small businesses would suffer though. The likes of Amazon and Argos can negotiate their own deals with a courier- or even set their own up with tracking and not have it affect their pricing structure by more than a penny or two. The likes of a small business is unlikely to be able to set up their own courier service and would still be reliant on negotiating the best price they could with an existing service. Those services, whether RM or AN other courier have to make money so couldn't just charge us pennies and would probably mean increasing our postage costs by several pounds an item.

That would automatically make any business who could not set up their own service, more expensive than the big players and therefore price themselves out of the market.

I am very happy with my current situation, anything that can go as a large letter is sent untracked, my parcels do now go MyHermes which is a tracked. Signed for is not a tracked service so if I had to use tracking I would have to send my large letter items either special delivery which would cost £6.45 or by MyHermes which would be £2.75 instead of my current 75p. I'd never be able to compete with big sellers.

If you struggle with losses or claims then perhaps rather than want a nanny state where no one is trusted, why not look to work out what is happening with your items- and try and rectify that instead?

Brooker_Dave

RFW wrote: »

It has to be unbalanced, if it wasn't weighted to the buyer there wouldn't be any buyers.

It worked well when buyers and sellers could leave feedback.

Rubbish sellers were obvious, and buyers didn't mess around for fear of bad feedback.