Paypal must be having a laugh?

GotNoMoney

See if you think this is legal...

I start with £0.00 in Paypal.

I buy something on eBay, lets say it costs £25.00.

I withdraw £25.00 to my Paypal, from my bank.

I pay for the item on eBay.

Now five days can pass by and my Paypal still displays "£25.00".

A few more days pass and Paypal tries to take the £25.00 directly from my bank, when the £25.00 is still there displaying in Paypal!

So, after withdrawing £25.00 then Paypal again trying to withdraw £25.00 and completely ignoring the fact that there's enough balance there in Paypal itself, it is sending my bank account overdrawn and for the second time I have now got a £10 bank charge for "RETURNED DD"

How can that be legal when the credit is there in Paypal, they bypass that entirely and take the amount directly from my bank?

If that is the case why is Paypal even there at all?

How is anyone supposed to do anything about this?

What should I do in future then... NOT withdraw money to Paypal and just try to pay for it with £0.00 balance in Paypal? I can almost be certain that it just wouldn't go through and would ask me to put funds in Paypal, this is whats so annoying about it.

If you have funds in Paypal, they IGNORE IT and take the amount from your bank regardless, which means 2x the amount got withdrawn, one by you to Paypal and one by Paypal from your bank!

So basically when a figure is shown in a Paypal account, it is meaningless. Paypal will not reduce that figure when you make purchases.

I have no idea how anyone can get away with doing this but then it is Paypal isn't it, they operate like a bank without any of the regulation.

I have no idea what to do, just never withdraw money to my Paypal? Will stuff still get paid for? Will Paypal themselves start throwing £10 charges at me for that?

shaun_from_Africa

You don't need to have money in your Paypal account to pay for goods.
All you do is to have a funding source set up (bank account, credit card or debit card) and paypal will take the payment from this as and when required.

It's also possible to have a preferred funding source and this is where paypal will take the money from.
In your case, if you had your bank account selected as preferred, paypal would try to take the £25 from there irrespective of what you already had in your paypal account.

glentoran99

GotNoMoney wrote: »

See if you think this is legal...

I start with £0.00 in Paypal.

I buy something on eBay, lets say it costs £25.00.

I withdraw £25.00 to my Paypal, from my bank.

I pay for the item on eBay.

Now five days can pass by and my Paypal still displays "£25.00".

A few more days pass and Paypal tries to take the £25.00 directly from my bank, when the £25.00 is still there displaying in Paypal!

So, after withdrawing £25.00 then Paypal again trying to withdraw £25.00 and completely ignoring the fact that there's enough balance there in Paypal itself, it is sending my bank account overdrawn and for the second time I have now got a £10 bank charge for "RETURNED DD"

How can that be legal when the credit is there in Paypal, they bypass that entirely and take the amount directly from my bank?

If that is the case why is Paypal even there at all?

How is anyone supposed to do anything about this?

What should I do in future then... NOT withdraw money to Paypal and just try to pay for it with £0.00 balance in Paypal? I can almost be certain that it just wouldn't go through and would ask me to put funds in Paypal, this is whats so annoying about it.

If you have funds in Paypal, they IGNORE IT and take the amount from your bank regardless, which means 2x the amount got withdrawn, one by you to Paypal and one by Paypal from your bank!

So basically when a figure is shown in a Paypal account, it is meaningless. Paypal will not reduce that figure when you make purchases.

I have no idea how anyone can get away with doing this but then it is Paypal isn't it, they operate like a bank without any of the regulation.

I have no idea what to do, just never withdraw money to my Paypal? Will stuff still get paid for? Will Paypal themselves start throwing £10 charges at me for that?

I don't know where to start with that, You tell paypal where to take the funds from, when paying

[Deleted User]

GotNoMoney wrote: »

just never withdraw money to my Paypal? Will stuff still get paid for?

I'm afraid you've completely misunderstood how Paypal works. You don't need to "load" it in order to pay for goods if you've set your Bank Account as the preferred funding source. The idea is that you can pay for things without sharing your financial information.

What Paypal did is, of course, legal.

Only way to avoid the Bank charge is to explain the circumstances to the Bank, they may waive the charge if you are not often incurring them.

https://www.paypal.com/selfhelp/article/FAQ1655

wealdroam

GotNoMoney wrote: »

See if you think this is legal...

I start with £0.00 in Paypal.

I buy something on eBay, lets say it costs £25.00.

I withdraw £25.00 to my Paypal, from my bank.

I pay for the item on eBay.

Now five days can pass by and my Paypal still displays "£25.00".

A few more days pass and Paypal tries to take the £25.00 directly from my bank, when the £25.00 is still there displaying in Paypal!

So, after withdrawing £25.00 then Paypal again trying to withdraw £25.00 and completely ignoring the fact that there's enough balance there in Paypal itself, it is sending my bank account overdrawn and for the second time I have now got a £10 bank charge for "RETURNED DD"

How can that be legal when the credit is there in Paypal, they bypass that entirely and take the amount directly from my bank?

If that is the case why is Paypal even there at all?

How is anyone supposed to do anything about this?

What should I do in future then... NOT withdraw money to Paypal and just try to pay for it with £0.00 balance in Paypal? I can almost be certain that it just wouldn't go through and would ask me to put funds in Paypal, this is whats so annoying about it.

If you have funds in Paypal, they IGNORE IT and take the amount from you bank, which means 2x the amount got withdrawn, one by you to Paypal and one by Paypal from your bank.

So basically, when a figure is shown in a Paypal account, it is meaningless. Paypal will not reduce that figure when you make purchases.

I have no idea how anyone can get away with doing this but then it is Paypal isn't it, they operate like a bank without any of the regulation.

I have no idea what to do, just never withdraw money to my Paypal? Will stuff still get paid for? Will Paypal themselves start throwing £10 charges at me for that?

That is working as designed.

When you made your ebay purchase you took advantage of Paypal's Pay After Delivery option. Maybe you didn't realise that at the time - it's easily overlooked.
This means that you pay 14 days after the purchase - which explains your Paypal balance staying at £25 for that time.

After the fourteen days, Paypal looks at you settings to determine whether it should take the £25 from your Paypal balance of from your connected bank account. Paypal obviously decided that you wanted to pay this debt directly from your bank account.

Check your Paypal settings. I suggest you turn off the Pay After Delivery option.

So, to answer your question, yes it is perfectly legal.

unholyangel

GotNoMoney wrote: »

So basically when a figure is shown in a Paypal account, it is meaningless. Paypal will not reduce that figure when you make purchases.

I've done this dozens of times without ever having a problem - even when the balance isn't in the same currency as the purchase it always gives me the option of whether I want to use my balance or not at the time of checking out.

Sorry but at first guess it sounds like the funds hadn't loaded onto your paypal balance at the time you completed the payment to the merchant.

As shaun says above though, there is no requirement to load the balance into your paypal account first. You can check out with £0 on your balance and it will then be funded by bacs or card (whatever your preferred funding method is).


Having a look at paypals site, it appears the only way to load funds instantly is by logging into your internet bank and making the payment that way. If you do it via paypal, it takes 5-7 days.

https://www.paypal.com/selfhelp/article/FAQ1556/2

foxtrotoscar_2

I feel the OP's username is somewhat appropriate.

pinkshoes

I see where the OP is coming from actually...

I bought something today, and having sold some stuff recently I actually had some credit in my PayPal account. When paying, it said that it would take X from my PayPal account and Y from the credit card.

So if the OP put £25 in their PayPal account, then it should have used that first???

glentoran99

pinkshoes wrote: »

I see where the OP is coming from actually...

I bought something today, and having sold some stuff recently I actually had some credit in my PayPal account. When paying, it said that it would take X from my PayPal account and Y from the credit card.

So if the OP put £25 in their PayPal account, then it should have used that first???

and there ya go, the op didn't pay attention to that part, and adding funds to paypal isn't instant so wouldn't have been there when he paid

unholyangel

pinkshoes wrote: »

I see where the OP is coming from actually...

I bought something today, and having sold some stuff recently I actually had some credit in my PayPal account. When paying, it said that it would take X from my PayPal account and Y from the credit card.

So if the OP put £25 in their PayPal account, then it should have used that first???

It was for that reason I suspected the funds werent available for OP to use. And the link I found seems to support that.

It states:

If you want to move money yourself:

Under 'You move money from your bank account', click Continue
Make a note of the payment details (in red) and log in to your online banking (or visit your bank in person) to make a payment to your PayPal account
Your money will arrive in your PayPal account within a few minutes. We'll email you when it arrives


If you want us to move money for you, your bank needs to be confirmed. If so, here's how:

Under 'PayPal moves money from your bank', click Continue
Select the bank account you want to use, enter the desired amount and click Continue
Review the details and click Submit. (Click View the details of this transaction to see the expected date for the money to arrive)
Your money will arrive in your PayPal account within 5-7 working days. You can check the status at any time by going to your PayPal transaction ‘History’ and checking the transaction status

pinkshoes

unholyangel wrote: »

It was for that reason I suspected the funds werent available for OP to use. And the link I found seems to support that.

Ahhh, that makes sense, although I can't say I have ever tried to put money into my PayPal account as it takes it straight from my card!