Virgin Media retention deals (post your haggling successes)

Alpha_5

Hi all, can I get your thoughts on an offer please:

Broadband 125
Phone Weekend's (not used)
1x Wifi pod (used)
Stream TV (used)

£30 per month.

Current deal ending was the same but with anytime calls which I no longer need, and didn't have a price rise applied in April.

Have I been offered a reasonable deal?

retiringtoosoon

Alpha_5 said:

Hi all, can I get your thoughts on an offer please:

Broadband 125
Phone Weekend's (not used)
1x Wifi pod (used)
Stream TV (used)

£30 per month.

Current deal ending was the same but with anytime calls which I no longer need, and didn't have a price rise applied in April.

Have I been offered a reasonable deal?

£24 tops..

Rev

Just put in my cancellation. Was paying £20 for 250 which would be going up to £43. 

Cancellations couldn’t offer anything below £35 so cancelled. 

Hopefully I get a call back as VM are the only company that offer decent speeds in the area. 

Rev

Well that was painless. retentions just called. Accepted £20 for 350mb. £1 less than I was paying for 250mb so very happy. 

BigBlueSky

Helping my sister try and get a good deal.

She was paying £13.83 for M125 broadband only, but this promotion expires mid August so given notice to cancel.

The best they could offer at the time of cancellation was £17 for M50 or £17 + £5 with a sim for M125.

Anyone any idea what deal she is likely to be offered on a call back and when they normally call back after putting in the notice for cancellation ?

Thanks in advance

PZ19

BigBlueSky said:

Helping my sister try and get a good deal.

She was paying £13.83 for M125 broadband only, but this promotion expires mid August so given notice to cancel.

The best they could offer at the time of cancellation was £17 for M50 or £17 + £5 with a sim for M125.

Anyone any idea what deal she is likely to be offered on a call back and when they normally call back after putting in the notice for cancellation ?

Thanks in advance

They don’t have to call back..but they are likely too within 24-48 hours normally.. make sure settings in your virgin account are set so marketing preferences say they can contact you

studentsaver_889

 Very happy with the above especially as I cancelled FOC mid contract due to moving me to VOIP. 

Rekyht

Just gave my notice after over an hour on the phone with inbound retentions telling me they can’t get a deal lower than £85 for;
M350
Phone
Sky Sports + HD

which I’m currently paying £69 for. Hoping to get a good offer as they’re the only option for a live (non streaming) tv provider.

PZ19

Rekyht said:

Just gave my notice after over an hour on the phone with inbound retentions telling me they can’t get a deal lower than £85 for;
M350
Phone
Sky Sports + HD

which I’m currently paying £69 for. Hoping to get a good offer as they’re the only option for a live (non streaming) tv provider.

That’s £5 lower than they offered my dad this morning, so you’re ahead already 😂 let us know how you get on

Rekyht

PZ19 said:

Rekyht said:

Just gave my notice after over an hour on the phone with inbound retentions telling me they can’t get a deal lower than £85 for;
M350
Phone
Sky Sports + HD

which I’m currently paying £69 for. Hoping to get a good offer as they’re the only option for a live (non streaming) tv provider.

That’s £5 lower than they offered my dad this morning, so you’re ahead already 😂 let us know how you get on

They just phoned and offered me everything I had for £66.12 - honestly felt I could have negotiated them down more, but that's less than I was paying and sorts me for another 18 months so I happily agreed.

Ridiculous how easy it is really!