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Argos store cards - Over charging

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Comments

  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    fusionx212 wrote: »
    Read my post
    If they contact you offering ask for your statements. they've admitted fault here I don't care what some director has agreed to pay so it doesn't damage them the most financially.. if I overpaid you can expect I will be asking for that overpayment back in full..

    Regardless of your opinion this is what I would do. & Anyonr with common sense would do it as well

    So how do you propose to work out how much you have overpaid and how much you deserve to be paid back?
    Even without waiting for the letter (if you have been affected) you have jumped the gun and accused Argos of trying to con you.
  • fusionx212
    fusionx212 Posts: 327 Forumite
    edited 10 June 2016 at 9:12PM
    I don't have an Argos account. I'll just say it here don't be shocked if you paid than the £100 they are offering you.

    You are allowed to ask for a break down of the charges.

    You shouldn't always just take a companies word for it.

    I did say if Argos contact you ask for your statements. Think about this for a second look back at wonga. The fca told Wonga to redress accounts with affordability issues they offer a nominal redress at the first contact but now people have asked for their statemens and they are able to reclaim £1000's.

    I have stated nothing but reasonable information for people to review. You guys have chosen to pick holes in it.


    I hope those people who genuinely want to look further into this and they read what I have stated and they questioned Argos about their accounts.
  • Dobbibill
    Dobbibill Posts: 4,200 Ambassador
    Part of the Furniture 1,000 Posts Mortgage-free Glee! Name Dropper
    The article is here http://www.moneysavingexpert.com/news/shopping/2016/06/argos-store-card-customers-could-be-due-100-after-late-payment-overcharging?_ga=1.257918027.1700133485.1463375433

    They've outlined an estimate
    chief executive of Home Retail Group, says the amount for each affected customer was likely to be "double-digit" (so no more than £99)

    It also says you will get back what you have paid, plus interest
    Home Retail Group says you'll be refunded what you were overcharged plus any interest on the repayment.

    I'm sure it will all be put right when the letters are sent out.
    I’m a Forum Ambassador and I support the Forum Team on the Budgeting & Bank Accounts, Credit Cards, Credit File & Ratings and Energy boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

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  • pvt
    pvt Posts: 1,433 Forumite
    fusionx212 wrote: »
    ...my experience with these companies is that usually you have paid more than the redress they are offering...
    pvt wrote: »
    Can you elaborate on what the experience you refer to having with Argos is?
    fusionx212 wrote: »
    I don't have an Argos account.
    Cleared that up then.
    Optimists see a glass half full :)
    Pessimists see a glass half empty :(
    Engineers just see a glass twice the size it needed to be :D
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