Confusion Over UKPC Parking Charge

Glassman

Umkomaas wrote: »

Pointed out previously, IGNORE debt collectors.

DO NOT ignore a Letter Before Action (or similarly headed) from either the PPC or their solicitors. Note - debt collectors cannot issue these in the context of private parking tickets.

DO NOT ignore real court papers.

For clarity, ignore the Zenith Collections letter? And when you say do not ignore the real issued stuff, what do we do in that event?

pappa_golf

when and if you get a letter before claim from either ther parking co or from there solisitors , return to this thread

Coupon-mad

Glassman wrote: »

For clarity, ignore the Zenith Collections letter? And when you say do not ignore the real issued stuff, what do we do in that event?

This:

https://forums.moneysavingexpert.com/discussion/5546325

We assist people with defences as well. UKPC use 'SCS Law' so come back if you get a letter from them or similar, or a claim form (defendable and rare).

Fruitcake

You could actually make a late appeal to PoPLA and add this bit at the beginning.

The UK Government has stated that alternative dispute resolution, ADR, must be available for up to a year after the alleged event unless they have a valid reason for refusal.

https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/288199/bis-14-575-implementing-alternative-dispute-resolution-directive-and-online-dispute-resolution-regulation-consultation.pdf

Procedural rules for refusing disputes 64.

Article 5(4) of the ADR Directive has a list of procedural rules which Member States can choose to permit certified ADR providers to apply. These procedural rules would allow certified ADR providers to refuse to deal with inappropriate disputes. The grounds for refusing to deal with disputes which can be applied are as follows:
- the consumer has made no attempt, in the first instance, to resolve the complaint directly with the business;
- the complaint is frivolous or vexatious;
- the dispute is being or has been considered by another certified ADR provider or a court;
- the value of the claim falls below or above a pre-specified limit (any monetary thresholds must not significantly impair access to ADR);
- the complaint is not submitted within a pre-specified time limit (which cannot be set at less than a year from when the complaint was first submitted to the business); and
- dealing with that type of dispute “would otherwise seriously impair the effective operation of the ADR entity”.

Since you made an initial appeal, and you are still within one year of the alleged event, they have no reason to refuse your appeal, other than their made up rules that breach of the UK Gov regulations.

Even if they refuse, it would help your case if it went to court because you tried an "independent" appeals service as per the government requirements, but were denied.

Personally I think more people should make late appeals if they have missed the PoPLA deadline to show this unregulated industry is not fit for purpose.

Glassman

There is a 'FINAL REMINDER' letter from DRP (with an 'offer' to settle for 99-quid to prevent "possible" legal action).

"This FINAL settlement will only be valid for 14 days from the date of this letter."

Should I expect a Letter Before Action, or is this it?

fisherjim

Glassman wrote: »

There is a 'FINAL REMINDER' letter from DRP (with an 'offer' to settle for 99-quid to prevent "possible" legal action).

"This FINAL settlement will only be valid for 14 days from the date of this letter."

Should I expect a Letter Before Action, or is this it?

It's an ignorable debt collector letter!

pogofish

Glassman wrote: »

There is a 'FINAL REMINDER' letter from DRP (with an 'offer' to settle for 99-quid to prevent "possible" legal action).

"This FINAL settlement will only be valid for 14 days from the date of this letter."

Should I expect a Letter Before Action, or is this it?

Post four of the Newbies Sticky will set you right.