Octopus Energy reviews: Give your feedback

MWT

QrizB said:

MWT said:

tlcgrantham said:

I’d love to know if anyone lucky(wise) enough to have been on Gas Tracker v1 before it was withdrawn is still on it or have they been moved to v2 and the higher cap. 

Those who were on it will stay on it at least until their 12 months ends.

Can't really tell if the cap has changed until the prices go above the old cap levels, but I suspect they have not been changed yet or we would have seen comments about it.

Gas prices on Tracker v2 have been higher than 6p/kWh; they were 8.something last week (yes, after v2 was launched).

See tlcgrantham's post here:
https://forums.moneysavingexpert.com/discussion/comment/79122164/#Comment_79122164

True, but the question was about the Tracker V1 cap, and I don't think there is any way to see what that cap is currently as long as the prices remain below the old cap...

bristolleedsfan

MWT said:

QrizB said:

MWT said:

tlcgrantham said:

I’d love to know if anyone lucky(wise) enough to have been on Gas Tracker v1 before it was withdrawn is still on it or have they been moved to v2 and the higher cap. 

Those who were on it will stay on it at least until their 12 months ends.

Can't really tell if the cap has changed until the prices go above the old cap levels, but I suspect they have not been changed yet or we would have seen comments about it.

Gas prices on Tracker v2 have been higher than 6p/kWh; they were 8.something last week (yes, after v2 was launched).

See tlcgrantham's post here:
https://forums.moneysavingexpert.com/discussion/comment/79122164/#Comment_79122164

True, but the question was about the Tracker V1 cap, and I don't think there is any way to see what that cap is currently as long as the prices remain below the old cap...

Still original cap level, as of 14 April inclusive

I went back on V1 for gas 13 March, electricity 2nd April

Payment increase suggestion email they sent out last week was based on 30p/6p as opposed to quoted estimates rates. ( My existing credit will last me months)

tlcgrantham

bristolleedsfan said:

MWT said:

QrizB said:

MWT said:

tlcgrantham said:

I’d love to know if anyone lucky(wise) enough to have been on Gas Tracker v1 before it was withdrawn is still on it or have they been moved to v2 and the higher cap. 

Those who were on it will stay on it at least until their 12 months ends.

Can't really tell if the cap has changed until the prices go above the old cap levels, but I suspect they have not been changed yet or we would have seen comments about it.

Gas prices on Tracker v2 have been higher than 6p/kWh; they were 8.something last week (yes, after v2 was launched).

See tlcgrantham's post here:
https://forums.moneysavingexpert.com/discussion/comment/79122164/#Comment_79122164

True, but the question was about the Tracker V1 cap, and I don't think there is any way to see what that cap is currently as long as the prices remain below the old cap...

Still original cap level, as of 14 April inclusive

I went back on V1 for gas 13 March, electricity 2nd April

Payment increase suggestion email they sent out last week was based on 30p/6p as opposed to quoted estimates rates. ( My existing credit will last me months)

Good to know they’ve not moved you to the higher cap. Please post if they do. You did very well to switch to 6p Gas Tracker v1 before they closed it.

SJMALBA

bristolleedsfan said:

SJMALBA said:

Thanks, all.

FWIW, actual 2021 usage was:-

Electricity - 2780 kWh

Gas - 15140 kWh

Estimated Annual Usage from March bill:-

Electricity - 2473 kWh

Gas - 14300 kWh

And currently applicable tariffs:-

SNIP

(apologies for going a bit OT)

Flexible Octopus, existing Octopus customers - from this month they are giving £4 a month electricity discount credit until at least 30 September that equates to about 13p per day S/C reduction

Tracker tariff current version gas kwh rate is up to 11p kwh max, electricity is up to 40pkwh max
You can see the daily prices for each region

https://energy.guylipman.com/sm/gastracker
https://energy.guylipman.com/sm/electracker

https://energy.guylipman.com/sm/compare?tariff=15 - Region (for time-varying tariffs) drop down shows which region relates to each letter

Thanks - Now that I (think I) understand how Tracker works, I'll keep an eye on the tracker prices over the next while...

tlcgrantham

QrizB said:

In related news, Agile is back working more-or-less as it should (at least for this weekend):

There's some very cheap electricity tomorrow (Sunday) during daylight hours, before the 4pm peak period.

As Qrizb correctly forecasted Gas Tracker has remained for me @ 4.4p/kwh for last 4 days. Is there anyway of knowing the previous day like the Agile forecast above what the Gas Tracker price will be?

masonic

tlcgrantham said:

QrizB said:

In related news, Agile is back working more-or-less as it should (at least for this weekend):

There's some very cheap electricity tomorrow (Sunday) during daylight hours, before the 4pm peak period.

As Qrizb correctly forecasted Gas Tracker has remained for me @ 4.4p/kwh for last 4 days. Is there anyway of knowing the previous day like the Agile forecast above what the Gas Tracker price will be?

They use the Marex Spectron index to set the wholesale price used in the formula here: https://octopus.energy/tracker-faqs/
As far as I can see, this data is only published to the internet after the period has ended (currently showing as zero for this bank holiday weekend).

MWT

Just in case anyone was still wondering, here is the V2 tracker prices for today (Eastern) with 11p gas cap...

... and here you can see the V1 tracker still has the 6p gas cap in place...

bristolleedsfan

Something that does not seem to be getting a mention, as of a week ago Go Faster customers continue to be getting renewed at old 2019 rate for a further 12 months including old standing charges due to Octopus apparent inability to send timely correct renewal notices

Umiamz

bristolleedsfan said:

Something that does not seem to be getting a mention, as of a week ago Go Faster customers continue to be getting renewed at old 2019 rate for a further 12 months including old standing charges due to Octopus apparent inability to send timely correct renewal notices

Yep, mine auto-renewed on the old terms this week. They did send a renewal notice a couple of days before saying that I would roll onto the new Go Faster but it has renewed at the old rate and still 5 hours from 20:30.

masonic

bristolleedsfan said:

Something that does not seem to be getting a mention, as of a week ago Go Faster customers continue to be getting renewed at old 2019 rate for a further 12 months including old standing charges due to Octopus apparent inability to send timely correct renewal notices

I'm 10 days from the end of my tariff, so here's hoping...

It looks like the regulatory obligation is to provide an end of tariff notification a minimum of 42 days ahead of expiry of the fixed tariff.