Octopus Energy reviews: Give your feedback

k_man

I think anyone moving to the Tracker tariff needs to commit themselves to checking prices frequently.

I wonder how IHD and Smart Meter displayed prices deal with the Tracker tariff.

MWT

k_man said:

I wonder how IHD and Smart Meter displayed prices deal with the Tracker tariff.

They don't.

It isn't practical to push new prices every day unfortunately.

k_man

Although I only use the IHD for current usage in kW and ignore costs.

Octopus website and Bright are much more useful.
Which leads to the next question....

Telegraph_Sam

I seem to remember consulting the online Tracker tool or rather graphs daily to monitor the prices when I was on that tariff.  In time the IHD began to lose its novelty value, but that was just personal preference. Bright - that's a new one on me.

tlcgrantham

Tracker V2 appeared online today. Standing charges remain same but the Unit rates are increased. 

      Gas. 8.58p/kWh     Electricity 32.64p/kWh 

MWT

tlcgrantham said:

Tracker V2 appeared online today. Standing charges remain same but the Unit rates are increased. 

      Gas. 8.58p/kWh     Electricity 32.64p/kWh 

Those are just today's prices...

There is a new cap in place...

QrizB

tlcgrantham said:

Tracker V2 appeared online today. Standing charges remain same but the Unit rates are increased. 

      Gas. 8.58p/kWh     Electricity 32.64p/kWh 

I'm not at all surprised, it's been an anomaly ever since the new Ofgem cap was announced.

I suspected that something was in the works when the Tracker website stopped saying "register here to express an interest"!

Personally I use relatively little gas over the summer period so I'm happy to continue with my switch.

QrizB

A bit of an odd question, I'm with Octopus Go. Until very recently, the total reading on my smart meter has equalled the R01 register and the R02/3/4 registers have all been zero.

Reading my meter tonight, I now see that there are a few units showing on the R02 register and R01+R02 = total.

Has this happened to anyone else on Go? Was I unusual before, or am I unusual now?

MWT

QrizB said:

A bit of an odd question, I'm with Octopus Go. Until very recently, the total reading on my smart meter has equalled the R01 register and the R02/3/4 registers have all been zero.

Reading my meter tonight, I now see that there are a few units showing on the R02 register and R01+R02 = total.

Has this happened to anyone else on Go? Was I unusual before, or am I unusual now?

Yes, I've seen the same thing as well in the past, and it has long been the case that the 'Go' tariff has been delivered in different ways for different customers depending in part on the meter profile in your MPAN.

QrizB

MWT said:

QrizB said:

A bit of an odd question, I'm with Octopus Go. Until very recently, the total reading on my smart meter has equalled the R01 register and the R02/3/4 registers have all been zero.

Reading my meter tonight, I now see that there are a few units showing on the R02 register and R01+R02 = total.

Has this happened to anyone else on Go? Was I unusual before, or am I unusual now?

Yes, I've seen the same thing as well in the past, and it has long been the case that the 'Go' tariff has been delivered in different ways for different customers depending in part on the meter profile in your MPAN.

Thanks. I've been on go for six+ months now and it was a bit of a surprise to see this change! If R02 is registering the Go cheap rate (not a given) it will have started counting about a week ago. I'll keep an eye on it and see.