Octopus Energy reviews: Give your feedback

bristolleedsfan

Umiamz said:

bristolleedsfan said:

Umiamz said:

I'm sure that this one has only popped up in the last couple of days:

Has been within current tariff list about 2 weeks,  being as only fixed rate tariffs are currently available to new customers to sign up to, it doesnt alter what i said "Typically only one variable tariff available to new customers at any one time"

Sure, yes - I wasn't contradicting you in any way, just that I hadn't noticed it before. I wonder what relevance "Occupier" is in the name.

I would guess "Occupier"  relates to when someone moves in to a property already supplied by Octopus Energy

Telegraph_Sam

I am not sure if the (monthly?) "Power Hour" offer is restricted to Go / Go Faster customers but I would have expected to have seen some sign of it by now.  Anyone had the experience yet? 

Umiamz

Telegraph_Sam said:

I am not sure if the (monthly?) "Power Hour" offer is restricted to Go / Go Faster customers but I would have expected to have seen some sign of it by now.  Anyone had the experience yet? 

It has been postponed until October.

worrywart_3

Telegraph_Sam said:

I am not sure if the (monthly?) "Power Hour" offer is restricted to Go / Go Faster customers but I would have expected to have seen some sign of it by now.  Anyone had the experience yet? 

What is this I’m on go

Keep_pedalling

worrywart_3 said:

Telegraph_Sam said:

I am not sure if the (monthly?) "Power Hour" offer is restricted to Go / Go Faster customers but I would have expected to have seen some sign of it by now.  Anyone had the experience yet? 

What is this I’m on go

https://octopus.energy/powerhour/

But entries are closed.

Telegraph_Sam

I signed up to the Power Hour offer a few weeks ago based on being on Go Faster. I wasn't aware that the start date had been postponed. My understanding is that you should get one free PH per month having been given 48 hours notice of when this is to be. What I don't know is if you are given just one specified timeslot for your PH, or if there is a "window" within which to select the exact time for it. If any of this is incorrect please would someone correct me.

Umiamz

Telegraph_Sam said:

I signed up to the Power Hour offer a few weeks ago based on being on Go Faster. I wasn't aware that the start date had been postponed. My understanding is that you should get one free PH per month having been given 48 hours notice of when this is to be. What I don't know is if you are given just one specified timeslot for your PH, or if there is a "window" within which to select the exact time for it. If any of this is incorrect please would someone correct me.

It is all explained here:

https://octopus.energy/powerhour/

One hour, to be selected by Octopus, 48 hours in advance. I don't see anything which suggests you'll have a choice.

Telegraph_Sam

Most likely there will be just one hour specified. Wishful thinking by me.
What was your source saying that the program had been postponed?

MWT

Telegraph_Sam said:

Most likely there will be just one hour specified. Wishful thinking by me.
What was your source saying that the program had been postponed?

Post by staff member on the Octopus forum.

[Deleted User]

Telegraph_Sam said:

Most likely there will be just one hour specified. Wishful thinking by me.
What was your source saying that the program had been postponed?

Octopus will not pay out this month because of all the turmoil in the market.