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First Plus Loan - direct debit cancelled by bank - first plus account closed
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Annieflame
Posts: 1 Newbie
Hi
I've recently received a letter from my bank saying my payment was returned and my direct debit to FIRST PLUS was cancelled as the bank account had been closed. I've tried to search for contact details but have had no luck. Any ideas? Advice of how to contact them? I don't want to fall behind in my payments as its a secured loan. Also any advice how of other loans I could try to take out to pay off this secured loan as first plus no longer exists.
Thanks
Anne
I've recently received a letter from my bank saying my payment was returned and my direct debit to FIRST PLUS was cancelled as the bank account had been closed. I've tried to search for contact details but have had no luck. Any ideas? Advice of how to contact them? I don't want to fall behind in my payments as its a secured loan. Also any advice how of other loans I could try to take out to pay off this secured loan as first plus no longer exists.
Thanks
Anne
0
Comments
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Is it your bank account which is closed or FirstPlus?
Could you have repaid the loan?
They were owned by Barclays.
I think they sold on some of the loans to Elderbridge - perhaps look for contact information from them?0 -
Annieflame wrote: »Hi
I've recently received a letter from my bank saying my payment was returned and my direct debit to FIRST PLUS was cancelled as the bank account had been closed. I've tried to search for contact details but have had no luck. Any ideas? Advice of how to contact them? I don't want to fall behind in my payments as its a secured loan. Also any advice how of other loans I could try to take out to pay off this secured loan as first plus no longer exists.
Thanks
Anne
First plus were taken over by Elderbridge Loans earlier this year. You should have received a letter informing you of the new details.Emergency Fund £1000/£10000 -
A quick google search for 'Elderbridge First Plus' gives several results
https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=elderbridge%20first%20plus
the first being the Elderbridge site - when you enter the site it has a pop up box asking if you had a first plus loan and received a letter...options being 'yes', 'no' or 'unsure'.
That may be a good start for your enquires.I’m a Forum Ambassador and I support the Forum Team on the Budgeting & Bank Accounts, Credit Cards, Credit File & Ratings and Energy boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
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